#laura_error-account-support

1 messages ¡ Page 1 of 1 (latest)

vague voidBOT
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sleek lilyBOT
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laura_error-account-support

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@covert cove :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

covert cove
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I am not getting an option to speak to anyone about this issue through the support/contact link above. I do not have an account to log into, it is a question about how to pull the state by state report for sales with address information

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I am a CPA asking on behalf of a client I am working with

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any help regarding how to pull the sales data to where it shows address information would be greatly appreciated!

molten rapids
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You would need to be able to log into the account. You can still email support even if you don't have an account though.

Unfortunately we don't have context on Dashboard reports

covert cove
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What is the support email address I should email?

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On that contact page, it is asking me to log in before presenting me with any support contact options

molten rapids
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Got it. I'm not really sure how that works. You could always just create an account real quick. It takes like 2 minutes

covert cove
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You don't know the company's support email address?

molten rapids
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I believe it's just support@stripe.com