#zenoitulos_unexpected

1 messages ¡ Page 1 of 1 (latest)

kind sparrowBOT
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hollow sorrel
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Hello, taking a look

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Okay so it looks like you are first taking a payment on your platform and then attempting to charge that same PaymentMethod on your Connected Account, correct?

calm sorrel
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no

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I am trying to create a payment on the Connected account "directly"

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Since we use Spreedly, we tokenize with them and they are transferring the payment method data to you

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so in either case, I create a token and then I am passing a stripe account id to "route" the payment to one account or the other.

hollow sorrel
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Okay well your account wasn't set up properly to pass raw PANs to Connected Accounts

calm sorrel
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Which account?

hollow sorrel
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And request that your platform is properly configured to pass raw PANs for Direct Charges

calm sorrel
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the Platform account has the raw card data toggled on

hollow sorrel
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It only has it enabled to pass them on the platform account

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That is why you see the current error

calm sorrel
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ok, so this blurb on https://support.stripe.com/questions/enabling-access-to-raw-card-data-apis where it says "If you are a Connect platform which requires this feature for connected merchants, you only need to enable it on the platform account."

Enabling access to raw card data APIs : Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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you are saying our platform is STILL not setup fully for this, correct?

hollow sorrel
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Correct