#jay_subscription-schedule

1 messages ¡ Page 1 of 1 (latest)

thin ploverBOT
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tulip plume
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jay_subscription-schedule

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@formal garnet if you use from_subscription it will definitely take over the Subscription as you expected.

formal garnet
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Yeah but i can't specify the phases to have a future subscription I get an error saying phases cannot be used with fromsubscription

formal garnet
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oh

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I will read this over.

formal garnet
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One more question what if a user wants to cancel and it's pending a scheduled subscription. If I set the existing subscription to canceled will it properly cancel the entire subscription and scheduled subscription they have?

tulip plume
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You would need to decide what cancel means to you. Like is it canceled immediately, or is it canceled after the next phase

formal garnet
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Canceled end of billing cycle is usual for our users so they set to not autorenew but they may of decided to downgrade there subscription three months ago. They are in a 12 month long subscription but they downgrade to monthly which does not take effect until end of current billing cycle. They then decide they just want to cancel at end of cycle. I wasn't aware if I can just do a normal subscription update on stripe to cancel end of cycle or now if they have this scheduled subscription do i have to do a 2 step process of cancelling it.

tulip plume
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I would say try it in Test mode to confirm if it works