christine_unexpected | Stripe Developers | Page 1

vivid cedarBOT May 31, 2024, 9:06 AM

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languid ember May 31, 2024, 9:07 AM

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👋 happy to help

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unfortunately if you're using the Stripe extension on shopify you need to contact https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

ancient knot May 31, 2024, 9:11 AM

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hello Tarzan. Yes, it's truly unfortunate. It's been three weeks since we escalated this issue to support, and it seems they haven't even begun working on it yet.

languid ember May 31, 2024, 9:14 AM

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I truly understand and really are appreciative of your patience while we try to get to your case. but unfortunately I can't really help you with your issue. I sure hope that someone would get back to you as soon as possible

ancient knot May 31, 2024, 9:15 AM

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yeah me too. wish you a great and productive day

#christine_unexpected