thanos-kir_void-invoice-connect | Stripe Developers | Page 1

hot pierBOT May 31, 2024, 8:50 AM

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short cliff May 31, 2024, 8:51 AM

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When I run the above code it returns that the invoice does not exist.
Hi there!
Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request

tiny raven May 31, 2024, 8:52 AM

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The account ID where the invoice belongs is this one: acct_1O0k4FLtNSGOnLOJ

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And I will give you the invoice rigth now

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Here is the invoice id: in_1PM4zuLtNSGOnLOJFaNkc054

short cliff May 31, 2024, 8:55 AM

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So you should be using Stripe Account Headers
https://stripe.com/docs/connect/authentication#stripe-account-header

tiny raven May 31, 2024, 8:55 AM

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Correct

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I am using the Stripe connect

short cliff May 31, 2024, 8:56 AM

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I imagine you are trying to make the request using the API secret key of this platform account acct_1NJcADCxgVJcbkxu (which is yours )?

tiny raven May 31, 2024, 8:57 AM

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Correct

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Brb, sorry I need to go to the bathroom

short cliff May 31, 2024, 8:58 AM

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short cliff So you should be using Stripe Account Headers <https://stripe.com/docs/connect/a...

So you need to use the Stripe Auth header in order to acces to your Connected Account's invoice

hot pierBOT May 31, 2024, 8:59 AM

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thanos-kir_void-invoice-connect

gray pilot May 31, 2024, 9:02 AM

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👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!

tiny raven May 31, 2024, 9:28 AM

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back

tiny raven May 31, 2024, 9:29 AM

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short cliff So you need to use the Stripe Auth header in order to acces to your Connected Ac...

yes

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And to void this invoice

gray pilot May 31, 2024, 9:29 AM

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👋 taking over for my colleague. Let me catch up.

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give me a minute please

tiny raven May 31, 2024, 9:29 AM

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Sure

gray pilot May 31, 2024, 9:35 AM

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have you tried with this https://docs.stripe.com/api/connected-accounts

Connected Accounts | Stripe API Reference

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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which is basically the same thing that my colleague suggested earlier

tiny raven May 31, 2024, 9:39 AM

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Hmm, what's the point of this request? So I will use this $stripe->charges->retrieve to get all the charges from the connected account and then what?

gray pilot May 31, 2024, 9:40 AM

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no that's not what I meant

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the link I sent you shows you how to add the StripeAccount Header to any API call

tiny raven May 31, 2024, 9:41 AM

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ah ok! I have already made this

gray pilot May 31, 2024, 9:41 AM

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so if you want to void the invoice on a connected account you call the void invoice API

tiny raven May 31, 2024, 9:41 AM

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to my API services

gray pilot May 31, 2024, 9:41 AM

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with the Stripe Account header

tiny raven May 31, 2024, 9:42 AM

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yes

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let me show you the code

gray pilot May 31, 2024, 9:42 AM

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https://docs.stripe.com/api/invoices/void

Void an invoice | Stripe API Reference

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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that's the API I was referring to

gray pilot May 31, 2024, 9:42 AM

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tiny raven let me show you the code

yes please

tiny raven May 31, 2024, 9:43 AM

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$this
->stripe
->invoices
->voidInvoice(
$invoiceId,
['stripe_account' => $accountId]
);

gray pilot May 31, 2024, 9:44 AM

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👍

tiny raven May 31, 2024, 9:44 AM

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I have already created many services which create subscriptions, products, customers etc to the connected accounts

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Maybe I will try to run the same request for the parent account to see if it is working

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But I want to know if the stripe->invoices->voidInvoice will update the uncollectible invoice

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And how I can update it to also to paid (for future cases)

gray pilot May 31, 2024, 9:46 AM

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void invoice will cancel the invoice entirely

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which is different from https://docs.stripe.com/api/invoices/mark_uncollectible

Mark an invoice as uncollectible | Stripe API Reference

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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from an accounting perspective

tiny raven May 31, 2024, 9:48 AM

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I know

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thanks for the info but I want to void it

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or to mark it as paid outside of stripe

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these actions I made them via UI

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but I can't find the right api call

gray pilot May 31, 2024, 9:49 AM

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yes you can do both actually

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if you want to mark it as paid outside of Stripe you would call the pay invoice API with paid_out_of_band set to true https://docs.stripe.com/api/invoices/pay#pay_invoice-paid_out_of_band

Pay an invoice | Stripe API Reference

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

tiny raven May 31, 2024, 9:52 AM

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Perfect, thanks!

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And what about the void? Is this stripe->invoices->voidInvoice legit?

late shadow May 31, 2024, 9:53 AM

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hi! I'm taking over this thread.

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what do you mean by "legit"?

tiny raven May 31, 2024, 9:57 AM

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is it working? Because I tried to a connected account and it didn't work

late shadow May 31, 2024, 9:57 AM

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what didn't work exactly? what was the exact error message?

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but yes, it's possible to void a finalized invoice, as explained here: https://docs.stripe.com/api/invoices/void

tiny raven May 31, 2024, 9:59 AM

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When I run the above code it returns that the invoice does not exist.
I assume I can't void the invoice because it hasn't been finalized?

late shadow May 31, 2024, 9:59 AM

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When I run the above code it returns that the invoice does not exist.
can you share the request ID (req_xxx)? you can find it here https://dashboard.stripe.com/test/logs

tiny raven May 31, 2024, 9:59 AM

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Does this API call works on uncollectible invoices?

late shadow May 31, 2024, 10:00 AM

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if you are trying to void an invoice that doesn't exist, it's normal that it fails. I need to see the request ID in order to better untersant the issue

tiny raven May 31, 2024, 10:02 AM

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req_s2r1FpUgFptJNM

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I see that the request send to the parent account instead of the connected account

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Maybe that was the problem

late shadow May 31, 2024, 10:03 AM

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indeed. you need to use the Stripe-Account header if the invoice is on a connected account

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https://stripe.com/docs/connect/authentication

tiny raven May 31, 2024, 10:03 AM

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I did

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I will check again my code

late shadow May 31, 2024, 10:04 AM

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not in this request

tiny raven May 31, 2024, 10:04 AM

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Could you confirm that this api call stripe->invoices->voidInvoice works on uncollectible invoices?

late shadow May 31, 2024, 10:06 AM

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not sure, I recommend testing this on your end. if it doesn't work, you'll get a clear error message about this.

tiny raven May 31, 2024, 10:07 AM

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Hmm, but I can make the same action via UI

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It is a bit frustrating to not be supported via the API

late shadow May 31, 2024, 10:08 AM

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if you can void an uncollectible invoice in the dashboard, it should also work with the API

#thanos-kir_void-invoice-connect