#himama_unexpected
delicate larkBOT
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summer meadow
clever parcel
Could you please share more details about your integration? What guide are you following exactly ?
summer meadow
our user reported this occour.
clever parcel
Can you share the PaymentIntent Id ?
summer meadow
pi_3PMNY8Fqn3HUMwFK06lyHwW2
pi_3PMMveFqn3HUMwFK0Vrl349F
clever parcel
Thanks for sharing, checking...
I see in the error message:
The provided PaymentMethod has failed authentication. You can provide payment_method_data or a new PaymentMethod to attempt to fulfill this PaymentIntent again.
Which means the custoer need to recollect their paymnt method or use another one
summer meadow
Which means the custoer need to recollect their paymnt method or use another one
// what we should to advise user ?
i saw alot of user report it from last week
Which means the custoer need to recollect their paymnt method or use another one // remove their card and pay again ?
clever parcel
Yes.
But if this is recurring, let's narrow your integration
You are using SetupIntents to collect the payment method and then reuse that payment method in your Payment Sheet ?
summer meadow
Yes. call our API to create SetupIntents - > pass it to payment sheet