#ratta_connect-embedded

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fervent mistBOT
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grim delta
inner oak
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@grim delta what does that mean '"links me out to normal stripe onboarding"?

inner oak
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And what does that ask for exactly?

grim delta
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asking for email address

inner oak
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Okay so I think that's expected to start if the account hasn't been claimed we do onboarding in a separate tab/window.

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Try it and then it should go back to the embedded component

grim delta
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ahh ok

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one more question...

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this screen is new and has been confusing our customers. can we somehow set to default this to 'sms' 2 factor auth instead of google authenticator?

inner oak
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There's no way to control this on your end unfortunately. This is something we control and right now we push 2FA apps instead of SMS

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ratta_connect-embedded

grim delta
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just our opinion... but pushing 2FA apps makes sense for more technical people, but our customers are generally not very technical people.

inner oak
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Yeah I don't disagree with you, but we can't really know that about your customers. In a perfect world we'd have some kind of preference you could control but that's not something we have built at least ๐Ÿ˜ฆ

grim delta
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ok i understand. thanks for your help!