#claudiuyoro_unexpected
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nimble valley
Hi
I think express, give me a second.
I believe it's express, but not 100% sure, how do I check that quickly?
waxen orbit
You can check in your Dashboard at https://dashboard.stripe.com/connect/accounts/overview
Or you can provide me an example Account ID where this happened and I can look
nimble valley
this is the id:acct_1PLKOTCzME0iTl1I
waxen orbit
Thanks, looking
nimble valley
Sure! Thank you
waxen orbit
Okay yes, you are using Express. However the user should be able to select the Country on the first screen after they input email/phone and do 2FA
Once they select the country there then they can't change it
Is that what you are saying happened above?
nimble valley
Yes, exactly.
waxen orbit
Okay yeah if they have already selected the country then there is no way around it but to delete their current account and create a new one for them.
You can't change the country of an account once it has been selected.
nimble valley
Oh, I see, so basically I need to implement something to delete their stripe account. I see, thank you!
waxen orbit
Yep, or you could create again with a different email, but deleting is the easiest so they can re-use the same email again.
nimble valley
Thanks, all good!