somethingorother_unexpected

[hard veldt]

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[real swallow]

hi! well let's start with the promo code, what is its ID promo_xxx ?

[lusty adder]

Hey 🙂 It's promo_1PM5yXJYMOMTx4nTzo2EwvRz

[real swallow]

can you create a new CheckoutSession and let me know its ID cs_test_xxx so I can debug something on it?

[lusty adder]

I should already have one active if you want: cs_test_b1MlCLgpc8BOQv4Ns2JIiwhOSO5xBp660WZxJy2n6hk8bTEvnlHyJ6127N

ah - no that's inactive now - I'll create a new one

hey here's an active one: cs_test_b1ybJwVNQlxDWbBeLNzrn8U9KIsbmEWdvRJk6TXw2KP4tNglCaIFvDTEej

[real swallow]

ah right

sorry I was overthinking this. Your problem is you create this PromoCode on your platform account ,but you create the CheckoutSession on an Express connected account, so that won't work.

You'd need to create the PromoCode object on the connected account if that's(the Express account processing the payment) is the goal.

https://docs.stripe.com/api/promotion_codes/create + https://stripe.com/docs/connect/authentication

that's be the same reason your cancel call doesn't work , I imagine — you're forgetting to pass the Stripe-Account option on the cancel request so it doesn't run on the connected account but instead your platform.

[lusty adder]

ok - so I have to pass through extra info for cancelling

i didn't see an option to create a promo code on a connected account - is that in products?

is that also why I can't get the stripe payment method, for connected accounts? I suppose so

[real swallow]

to be clear I'd expect you to use the API to do this not the Dashboard

if you're using the Dashboard you have to "go into" the connected accounts dashboard via https://dashboard.stripe.com/test/connect/accounts/overview to view/create objects on their account

[real swallow]

possibly, depends what you mean by that. Right now you are using Direct Charges on your Express accounts(Is that intentional? that's not generally a recommended set up) so all the objects are on that account, not your platform.

[lusty adder]

I'm not sure what you mean by direct charges on our express accounts - is this our setup in stripe or the stripe checkout session?

[real swallow]

it's defined by how you call the API when you create the CheckoutSession.

you'e implemented https://docs.stripe.com/connect/direct-charges?platform=web&ui=stripe-hosted

[lusty adder]

ah I see - what is the recommended set up for stripe connect?

[real swallow]

there are multiple recommendations, it depends what you're building, see https://docs.stripe.com/connect/charges#types

[lusty adder]

ok thank you 🙂

[real swallow]

generally we say Express + Direct is not recommended because things like refunds and disputes have to be handled by the connected account, but Express accounts don't have a full Stripe Dashboard so they can't do that themselves; generally it's Standard + Direct Charges or Express/Custom + Destination charges.