#ioana_unexpected
jovial surgeBOT
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wild charm
Some video and photo to see better the behaviour
modest veldt
👋 happy to help
would you mind sharing the URL of your website in test mode where we can try to replicate?
wild charm
sure, this is the url https://ggstest2.com/register?league_id=10618809439517446688 and this are the credentials you can use to sign in pirvu4@ggstest.com / TakeOff123
silk shuttleBOT
thin schooner
hi! I had a look but that doesn't happen for me.
What is your complete unminified code for that component where you use the ExpressCheckoutElement?
wild charm
This only happens sometimes, when refreshing the registration, i've attached my code. Maybe relevant that i am using the connect option of stripe and making payments using on behalf of. The issue occures only for the frontend part since the payment flow works as expected and only for Google Pay
jovial surgeBOT
thin schooner
any chance you can up a version of the site that is not minified? I'm trying to debug something but it's hard,
also you have a lot more code than what you shared there, you have things for updating the amount and so on and using Connect yep
wild charm
This is the code of the company and I am not really sure if I am allowed to provide you the full code of this page since is not including only the Stripe payments, it also have different payment methods
thin schooner
no worries
wild charm
for the implementation i followed the guide from the Stripe Documentation
thin schooner
I did manage to replicate this once but I'm not really sure what's causing it and it's hard to debug it effectively
wild charm
is there anything more beside the code base that I can provide you that could help with the investigation? I will try to get an approval for the codebase, but is not very likely to get it
thin schooner
I think we'd need a link to a page that reproduces it with unminified code. My guess here is either
a) something re-renders and you change to using a value of stripeAccount that is a connected account with Google Pay disabled
b) maybe rate limiting by Google
but it's really hard to say
if you can open a support ticket at https://support.stripe.com/?contact=true with as much of the code and reproduction that you can, we can try to dig into this
wild charm
a. all the accounts connected are using the configuration from the main account as far as I know and we checked to be sure that the configuration used has Google Pay enabled.
thin schooner
yeah but we made some changes recently to have Google Pay turned by default on new accounts. That might be related
or maybe not, I could be completely off
wild charm
How should we provide you the code, since is a very large application is not very useful tu provide you the entier codebase, what pages do you need to send?
thin schooner
I'd want you to just host the site without minifying the code, turn that off in your pipeline, and share the same link to the site
it's probably something we can debug in the browser devtools on the live site when it happens/is reproduced, it's just impossible right now since we can't see what your code really does
wild charm
the link I send has no minified code, we are now trying to create a new event and a registration for you to better test it
jovial surgeBOT
thin schooner
the link I send has no minified code, we are now trying to create a new event an...
it does have minified code
but yeah is you can get a version that is not minfied and reproduces the issue, we could have a look
plain dune
if you can open a support ticket at https://support.stripe.com/?contact=true wit...
I think the recommendation at this point as @thin schooner mentioned is to write in to our team with a non-minified reproduction of the issue, and we can help directly from there
wild charm
is it ok if i send an email? i would like to include some people in from my organisation since this is a very importing issue in our development process
plain dune
Sure, there are email options at the link above