brumel_unexpected | Stripe Developers | Page 1

sage sluiceBOT May 30, 2024, 9:34 AM

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sterile storm May 30, 2024, 9:35 AM

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👋 happy to help

neat current May 30, 2024, 9:36 AM

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thanks

fiery gale May 30, 2024, 9:38 AM

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hi! I guess I'm not completely understanding, collection_method:"send_invoice" seems to be exactly what you're looking for. Is the objection to using it that it's Stripe who emails the customer?

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I want to get the payment link of the invoice so i can redirect user there for manual payment. But i don't want stripe to send invoice to user by mail with amount dues, or amount to paid inside
why not? what do you want the customer to see instead?

neat current May 30, 2024, 9:41 AM

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i dont want stripe to send invoice to the custumer with unpaid datas.
I want stripe to send invoice only when user has paid

fiery gale May 30, 2024, 9:42 AM

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why not?

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but ok. So you want the payment to happen on your own payment page you build, where you can show the customer how much they need to pay instead of the Hosted Invoice Page( https://docs.stripe.com/invoicing/hosted-invoice-page ) ?

neat current May 30, 2024, 9:43 AM

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your seeing amount due at the end of the page.. i dont want it.

fiery gale May 30, 2024, 9:44 AM

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why? I don't really understand the motivation. The amount.. is due?

neat current May 30, 2024, 9:45 AM

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the thing is that after the payement, user are getting the same invoice with amount due inside

fiery gale May 30, 2024, 9:45 AM

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they're getting a receipt that has the invoice attached, sure, yes.

neat current May 30, 2024, 9:47 AM

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look at this page

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the custumer has compelte the payment, but when he download the invoice, it still mentionned there amount_due
and i don't want because the custumer has paid already

fiery gale May 30, 2024, 9:50 AM

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that's how Invoices work, they are frozen and represent an invoice(a demand for payment)

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the customer has indeed paid, that's why they have a receipt(le reçu) saying so

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but having the original invoice exactly as it was issued is a general requirement in many jurisdictions

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https://docs.stripe.com/invoicing/integration/workflow-transitions#not-editable-status

...the common tax-compliance requirement that finalized invoices be retained—as they were finalized—for a legally required minimum time period.

neat current May 30, 2024, 9:52 AM

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i see

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but why stripe is not sending the receipt by mail to custumer after payment ? because user are complainng to get unpaid invoice by mail, but nothing after payement

fiery gale May 30, 2024, 9:56 AM

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do you have the setting to send receipts turned on?

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https://docs.stripe.com/receipts?payment-ui=direct-api#automatically-send-receipts:~:text=To enable automated receipts

neat current May 30, 2024, 9:58 AM

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Ooohhh, thank.
i didn't do that

neat current May 30, 2024, 10:28 AM

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i will try it and get you back

#brumel_unexpected