#deadshot_api
merry sandalBOT
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- deadshot_api, 13 hours ago, 81 messages
radiant marlinBOT
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hidden oar
It's a 5 days proration
lofty cedar
Just to clarify, do you want to disable proration ?
hidden oar
No, I need proration
Here is the request id where I add a new phase and where the proration is happening:
req_edf8SQDPntgWok
I don't understand, there is no remaining time after 01 Jul 2024 because a new phase starts exactly at that time
lofty cedar
Can you share with me thd iD of the invoice that you need clarification?
hidden oar
in_1PLg75HCPH5IrTb7IoinBsZ4
lofty cedar
Ok, which line item you require explanation?
hidden oar
The remaining time items
lofty cedar
OK, so what make you think they are not meeting your expectation?
hidden oar
Because the phase before that (3rd) one is a 2 day phase with a discount of 100% completely and I want to understand if thats causing the remaining 5 days proration.
I think I got it, I have to disable proration of this phase beause I don't need it for that particular phase?
But the question is, if a phase is 100% off completely forever, why its causing proration?
lofty cedar
So back to the same question, do you want proration or not? Perhpase you want to read more about proration here https://docs.stripe.com/billing/subscriptions/prorations
