#dudeinca_error
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Hi there!
I'm not familiar with Bubble.io but I can help with any issues on the Stripe API side.
The countries that are being referred to here are your platform account's country and the connected account's country. The error above indicates that these countries don't match at the moment. The connected account you're working with is located in Austria (country code: AT). If your platform is not also located in Austria, it's expected that destination charges will fail
Do you have a request ID for the above error? https://support.stripe.com/questions/finding-the-id-for-an-api-request
Yep, that's it. Your platform is based in the US and the connected account used when creating the Checkout Session (under payment_intent_data.transfer_data.destination) is based in Austria. This won't work unless you also use on_behalf_of: https://docs.stripe.com/connect/destination-charges?destination-or-on-behalf-of=on-behalf-of
Using on_behalf_of means that the Austrian Connected Account will be the settlement merchant: https://docs.stripe.com/connect/destination-charges?destination-or-on-behalf-of=on-behalf-of#settlement-merchant
Hmm, I tried the transaction using another email and it worked this time.
Was it just because the account linked that other email had it's location different?
Taking a look at your logs
No, that payment worked because of using on_behalf_of when creating the Checkout Session: https://dashboard.stripe.com/test/logs/req_mSlG7QshzxOcdg