#0xjustuzair_api
1 messages · Page 1 of 1 (latest)
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Hello
I don't believe this is the right channel for this.
On-ramp API is still in beta.
If you have any specific questions about that, i'd recommend reaching out to support:
https://support.stripe.com/?contact=true
They can help put you in touch with the right team
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Is that so? My apologies
All good! Good luck 🙂
Hey I cannot find relevant query on the link for my issue
Could I drop an email describing my issue??
If yes then can you please let me know where to direct it
I don't think we have a specific email address for this. You can fill out the contact form and it will be routed to the correct team
One last thing, I am building a project for the hackathon in which stripe is partnering up with base and is one of the sponsors so for now this project is going to be built while keeping that in mind, could I still fill the form and get the required help or is it only intended for the early stage startups or so!?
If I wouldn’t be eligible because of my case then I shouldn’t bother with the forms
I'm not sure to be honest. Have you tried talking to Base about this? They may be in touch with the Stripe contact person who can get the right answer for you in timely manner.
I tried finding a solution on their server first but it seems there isn’t any channel for the sponsors where we could get our queries resolved so I thought why not join stripe and ask it there
Unfortunately, my team mostly just helps developers with their public (non-beta) API/SDK related questions on this server. I'd recommend filling out the form and support team should be able to route this to the right people internally.