#ecu_api
hexed pythonBOT
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- ecu_api, 6 days ago, 39 messages
lavish patioBOT
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sweet bridge
Hi there 👋 do you know how old the Access Token was when you tried to use it? They expire after about an hour.
Are you able to refresh the Access Token as shown here and then use that successfully?
https://docs.stripe.com/stripe-apps/api-authentication/oauth#refresh-access-token
radiant parrot
I have tried two things:
- Right after generating it in the first place (user goes through oauth flow on your UI)
- Right after refreshing the token using the grant_type=refresh_token request
So the token was likely a few seconds old.
Perhaps you can first say if the way I am using the token is correct, that I am supposed to simply pass it as authentication as in my cURL and Node.js examples
And that when I do I am acting on users' behalf
Are you able to refresh the Access Token as shown here and then use that successfully?
I am able to refresh but get same error
sweet bridge
Perhaps you can first say if the way I am using the token is correct, that I am ...
Yup, that's shown at the bottom of the section I linked to.
Can you share a request ID where you're seeing that error?
radiant parrot
I will try it again soon and get the ID
I think the API example is wrong at the end of the page:
curl https://api.stripe.com/v1/customers
-u "{{ ACCESS_TOKEN }}"
If you don't add a colon at the end of the token curl asks: Enter host password for user
I'm unsure how to get the request ID from curl?
this is empty, is it real time?
even if I look days back I don't actually see any of these requests under the account which owns the oauth 🤔
sweet bridge
If you click on More and toggle on Outbound Connect requests, anything then?
We may not be indexing them if they don't pass auth though.
radiant parrot
nope, it doesn't show it then either
radiant parrot
We may not be indexing them if they don't pass auth though.
that would make sense
but I'm also not seeing token refresh logs there, maybe oauth doesn't log?
sweet bridge
Do you know the ID of the Account you're trying to make the request on behalf of that you can share?
radiant parrot
yes
it's my other account, how do I find out the ID?
Look what I see under the account on behalf I am making the request! This is on the stripe developers homepage. It doesn't show anything under logs though (even when I clear all filters)
sweet bridge
They've rearranged the dashboard pages, so I'm not exactly sure anymore. I think it might be shown in the upper right corner of this page.
https://dashboard.stripe.com/settings/update/public/support-details
radiant parrot
the account on behalf which I am making requests: acct_1OZ7sBCxb0QiyL6s
sweet bridge
Hm, I'm not sure offhand, checking to see if a teammate might have pointers here.
sweet bridge
Haven't forgotten about you! My teammates are still looking into this.
radiant parrot
👍
warm basin
Hello 👋 , is this the only account that you are seeing this behavior on? Also can you send me your own account ID? I am having trouble getting insight in to how this is working on your account overall.
@radiant parrot
radiant parrot
This is the only account i am testing with
I will get you the other id in a sec
My main account is acct_1PIwfyHcBAxZu84a, this is the account that holds the access and refresh tokens
regarding the other account on behalf I am making requests - it does have Connected enabled, so perhaps this creates some problems?
warm basin
As far as I know that shouldn't be an issue. Unfortunately I'm still having trouble finding anything on this, I think we will need to show this to a colleague that is more specialized but unfortunately they are not online at the moment. Can you write in to our support team with these IDs and a description of your issue and let me know when you've sent it? I can grab the email thread and show it to my colleague when they are back online.
https://support.stripe.com/?contact=true
radiant parrot
I can do it, but not right now, is it OK if I do it later? (In a few h)
warm basin
Sounds good, I'll keep an eye on my DMs. Please mention this Discord thread as well, that can help with routing if it takes a minute for me to see your message
radiant parrot
thanks