knock2hell_sub-pending-updates | Stripe Developers | Page 1

lavish stormBOT May 28, 2024, 7:18 AM

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lost hazelBOT May 28, 2024, 7:18 AM

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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

knock2hell_code, 51 minutes ago, 44 messages

lavish stormBOT May 28, 2024, 7:18 AM

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soft stream May 28, 2024, 7:19 AM

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what are the different ways to upgrade subscription

meager copper May 28, 2024, 7:20 AM

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Hi there, I believe you have already found the doc. Do you have any specific questions that require clarifications?

soft stream May 28, 2024, 7:22 AM

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can i use checkout for stripe subscription

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also I want user can manage there subscription but they cannot downgrade there plan

meager copper May 28, 2024, 7:32 AM

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I think you are talking about billing portal. And yes you can create a billing portal configuration that include a list of products that you customer can update to https://docs.stripe.com/api/customer_portal/configurations/create#create_portal_configuration-features-subscription_update-products

Create a portal configuration | Stripe API Reference

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

soft stream May 28, 2024, 7:39 AM

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what are the different ways to upgrade subscription

meager copper May 28, 2024, 7:40 AM

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programatically through API
through dashboard
through billing portal

soft stream May 28, 2024, 7:41 AM

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which method allow user to upgrade only

meager copper May 28, 2024, 7:41 AM

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I'v already answered this question. Check my previous message

soft stream May 28, 2024, 7:41 AM

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i cant allow user to acces my dashboard

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😐

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also i tried with api

upgrade_subscription = stripe.Subscription.modify(
                subscription.id,
                items=[{
                    'id': subscription['items']['data'][0].id,
                    'price': price_id,
                }],
                billing_cycle_anchor='now',
                cancel_at_period_end=False,
                proration_behavior='always_invoice',
                expand=['latest_invoice.payment_intent'],
                discounts=[{'promotion_code': coupon_code}] if coupon_code else [],

                payment_behavior='allow_incomplete'
                # allow_incomplete  default_incomplete  pending_if_incomplete error_if_incomplete
            )
            return upgrade_subscription

but this directly upgrade the user, if user fails to pay payment, it goes to past_due but i dont want to upgrade user untill payment success

meager copper May 28, 2024, 7:48 AM

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Have you checked the billing portal that I shared earlier?

soft stream May 28, 2024, 7:48 AM

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yes but it dont go with my flow

meager copper May 28, 2024, 7:50 AM

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Is there a problem with billing portal? What make you think it doesn't work for you?

soft stream May 28, 2024, 7:50 AM

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from billing portal user can upgrade as well as downgrade plan

meager copper May 28, 2024, 7:51 AM

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Not true, have you checked the billing portal configuration that I shared earlier?

soft stream May 28, 2024, 7:51 AM

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yes

soft stream May 28, 2024, 7:51 AM

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meager copper I think you are talking about billing portal. And yes you can create a billing p...

this right?

meager copper May 28, 2024, 7:51 AM

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Can you share with me the ID of the billing portal configuration that you created?

soft stream May 28, 2024, 7:52 AM

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i read the doc only ]

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😅

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https://billing.stripe.com/p/login/test_28odUGba4bPLdNKdQQ

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you can chek this

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bpc_1PDMylSCiougwFxyWNfaB8zf

lavish stormBOT May 28, 2024, 7:58 AM

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shell ore May 28, 2024, 7:59 AM

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Hey! Taking over for my colleague. Let me catch up.

soft stream May 28, 2024, 7:59 AM

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hi

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do i need to explain from start

shell ore May 28, 2024, 8:00 AM

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No, checking your billing portal ...

soft stream May 28, 2024, 8:01 AM

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upgrade_subscription = stripe.Subscription.modify(
subscription.id,
items=[{
'id': subscription['items']['data'][0].id,
'price': price_id,
}],
billing_cycle_anchor='now',
cancel_at_period_end=False,
proration_behavior='always_invoice',
expand=['latest_invoice.payment_intent'],
discounts=[{'promotion_code': coupon_code}] if coupon_code else [],

            payment_behavior='allow_incomplete'
            # allow_incomplete  default_incomplete  pending_if_incomplete error_if_incomplete
        )
        return upgrade_subscription

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i want to upgrade a subscription after collecting upgrade payment

shell ore May 28, 2024, 8:01 AM

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You want to let your customer to upgrade or downgrade their subscirption ?

soft stream May 28, 2024, 8:01 AM

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only upgrade

shell ore May 28, 2024, 8:02 AM

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soft stream i want to upgrade a subscription after collecting upgrade payment

You can use the API to achieve this

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Can you share the failing API request Id of the Subscription update ?

soft stream May 28, 2024, 8:02 AM

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upgrade_subscription = stripe.Subscription.modify(
                subscription.id,
                items=[{
                    'id': subscription['items']['data'][0].id,
                    'price': price_id,
                }],
                billing_cycle_anchor='now',
                cancel_at_period_end=False,
                proration_behavior='always_invoice',
                expand=['latest_invoice.payment_intent'],
                discounts=[{'promotion_code': coupon_code}] if coupon_code else [],

                payment_behavior='allow_incomplete'
                # allow_incomplete  default_incomplete  pending_if_incomplete error_if_incomplete
            )
            return upgrade_subscription ```

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as you can see the code that i create after following doc
https://docs.stripe.com/billing/subscriptions/upgrade-downgrade

shell ore May 28, 2024, 8:04 AM

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Yes and what was the result ?

soft stream May 28, 2024, 8:04 AM

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it upgrade the user

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but

shell ore May 28, 2024, 8:04 AM

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Can you share the Subscipriton Id and request ID? and what is the exprected behavior that you didn't observe

soft stream May 28, 2024, 8:05 AM

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shell ore Can you share the Subscipriton Id and request ID? and what is the exprected beha...

sub_1PJXwNSCiougwFxybKsaH5JD

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as u can see user is upgraded but the status is past due

shell ore May 28, 2024, 8:08 AM

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the issue is that the payment method used need to be authenticated (3DS)

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You need to ask your customer to complete their payment authentication

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You can check this event evt_1PJY2USCiougwFxybWaC7L6y

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And you can follow this guide for next steps:
https://docs.stripe.com/billing/subscriptions/webhooks#additional-action

soft stream May 28, 2024, 8:13 AM

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now look at this sub_1PLL4oSCiougwFxy6swXmJM8 subscription

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or cus_Q9o4ujyrlcBKkR this customer

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if this customer pay the anount he will upgrade

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i want to do same thing

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but with api

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if this incomplete payment success this user's subscription will upgrade

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i want to achieve this

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are you there???

shell ore May 28, 2024, 8:21 AM

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Yes I'm here

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For that Subscription, the customer the payment method didn't trigered a 3ds

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the 3DS auth action has no direct link with the upgrade on the subscription or not

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You need to adapt your integration to handle this case when it happens

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More details can be found in this guide:
<https://docs.stripe.com/billing/subscriptions/webhooks#additional-action

soft stream May 28, 2024, 8:24 AM

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i want to achieve this as it is because if payment succeeded user will upgrade automatically
https://dashboard.stripe.com/test/payments/pi_3PLL6zSCiougwFxy07a7tYXM

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what is the flow

shell ore May 28, 2024, 8:29 AM

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You need to ask the customer to complete their 3ds auth action.

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A payment for an invoice failed. The PaymentIntent status changes to requires_action. The status of the subscription changes to incomplete. If a payment fails, there are several possible actions to take:

Notify the customer.
If you’re using PaymentIntents, collect new payment information and confirm the PaymentIntent.
Update the default payment method on the subscription.
Consider enabling Smart Retries.
https://docs.stripe.com/billing/subscriptions/webhooks#additional-action:~:text=invoice.payment_action_required-,A payment for an invoice failed. The PaymentIntent status changes to,Consider enabling Smart Retries.,-Track active subscriptions

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In live mode, you can configure Stripe to send automatically emails to your customer in order to complete their payment

soft stream May 28, 2024, 8:30 AM

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soft stream i want to achieve this as it is because if payment succeeded user will upgrade a...

can you tell me the flow how can i create same pi and other things

shell ore May 28, 2024, 8:31 AM

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https://dashboard.stripe.com/settings/billing/automatic

shell ore May 28, 2024, 8:32 AM

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soft stream can you tell me the flow how can i create same pi and other things

You don't create a new PI, you have several options, but first you are using what Stripe Product? Element, Checkout ... ?

soft stream May 28, 2024, 8:34 AM

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i want the same flow using api and elemtents

shell ore May 28, 2024, 8:40 AM

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You can use Stripe Js and Element in order to handle next actions on the frontend using this method:
https://docs.stripe.com/js/payment_intents/handle_next_action

soft stream May 28, 2024, 8:47 AM

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i need the flow to cteate that

shell ore May 28, 2024, 8:47 AM

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You don't need to create any think

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You listen to the event invoice.payment_action_required

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For example evt_1PLL71SCiougwFxyN5F28jSK

soft stream May 28, 2024, 8:48 AM

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us user pay for that how can i upgrade subscription

shell ore May 28, 2024, 8:48 AM

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You send them an email for example and ask them to complete authenticate their payment

soft stream May 28, 2024, 8:50 AM

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can we connect on google meet

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so i can tell explain you more in detail

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please

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I'm stuck in this from last 25 days

shell ore May 28, 2024, 8:51 AM

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Sorry we don't offer live meetings

soft stream May 28, 2024, 8:52 AM

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please

shell ore May 28, 2024, 8:52 AM

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To keep it simple, you can simply collect another payment method for the customer using SetupIntent

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https://docs.stripe.com/payments/save-and-reuse?platform=web&ui=elements

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And then you update the Subscirption's payment method https://docs.stripe.com/api/subscriptions/update#update_subscription-default_payment_method

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So that you are safe.

soft stream May 28, 2024, 8:54 AM

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thanks let me try this

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dont close this thread

lavish stormBOT May 28, 2024, 9:03 AM

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knock2hell_update-dpm-sub

soft stream May 28, 2024, 9:19 AM

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hi i want to know how to upgrade subscription without collecting payment

sick lance May 28, 2024, 9:19 AM

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you mean immediately?

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would you mind giving me an example with few words?

soft stream May 28, 2024, 9:22 AM

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i want to know how to upgrade user subscription with the help of api without charging him

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for the upgrade

sick lance May 28, 2024, 9:22 AM

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so let's say your customer has a subscription with a price 10$

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in mid cycle they asked for an upgrade for the 20$

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what are you expecting to happen?

soft stream May 28, 2024, 9:23 AM

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user will upgrade and billing cycle start from now and but we dont collect mony for this month

sick lance May 28, 2024, 9:24 AM

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then you can add a trial period for the new upgraded price

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or a 100% discount

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and use prorations: none so that they don't get back the unused amount from the 10$ price

soft stream May 28, 2024, 9:26 AM

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                items=[{
                    'id': subscription['items']['data'][0].id,
                    'price': plan['plan_id'],
                }],
                billing_cycle_anchor='now',
                cancel_at_period_end=False,
                proration_behavior='none',
                expand=['latest_invoice.payment_intent'],
                discounts=[{'promotion_code': coupon_code}] if coupon_code else [],
                payment_behavior='allow_incomplete'
            )

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can you help me in this code

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discounts=[{'promotion_code': coupon_code}] if coupon_code else [],
how to apply 100% discount'

sick lance May 28, 2024, 9:26 AM

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in this line
discounts=[{'promotion_code': coupon_code}] if coupon_code else [],

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you can pass the discount

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https://docs.stripe.com/billing/subscriptions/coupons?dashboard-or-api=api#discount-subscriptions

Flexible coupons and promotion codes

Add discounts to subscriptions and subscription items using coupons and promotion codes.

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you need to first create that coupon though https://docs.stripe.com/billing/subscriptions/coupons?dashboard-or-api=api#create-a-coupon

Flexible coupons and promotion codes

Add discounts to subscriptions and subscription items using coupons and promotion codes.

soft stream May 28, 2024, 9:28 AM

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V5E9B6NA

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how to apply this

sick lance May 28, 2024, 9:29 AM

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that's a promotion code right?

soft stream May 28, 2024, 9:29 AM

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https://dashboard.stripe.com/test/coupons/V5E9B6NA

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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think so

sick lance May 28, 2024, 9:32 AM

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https://docs.stripe.com/api/subscriptions/update#update_subscription-discounts-coupon

Update a subscription | Stripe API Reference

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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instead of passing promotion_code you need to replace that with coupon

soft stream May 28, 2024, 9:39 AM

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i want to upgrade a user so i calculate proration and charge him

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if he pays then i upgrade the subscription without collecting any upgrade amount

sick lance May 28, 2024, 9:40 AM

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but why do that?

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you can use pending updates instead https://docs.stripe.com/billing/subscriptions/pending-updates

Pending updates

Learn how to handle payment failures when updating subscriptions.

soft stream May 28, 2024, 9:42 AM

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if i modify subscription directly and user not able to pay due to xyz reason

sick lance May 28, 2024, 9:42 AM

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that's what pending updates are for

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please read through the doc I sent you

soft stream May 28, 2024, 9:42 AM

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if directly upgrade user

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with payment past due

sick lance May 28, 2024, 9:42 AM

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please before we continue this discussion

soft stream May 28, 2024, 9:42 AM

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i dont want to do that

sick lance May 28, 2024, 9:42 AM

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go read that doc

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you're not familiar with that feature and it might do it for you

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instead of us reinventing the wheel, try to have a go and read it through and if you still think it's not what you need we'll figure something else

soft stream May 28, 2024, 9:46 AM

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upgrade_subscription = stripe.Subscription.modify(subscription.id,
items=[{
'id': subscription['items']['data'][0].id,
'price': plan['plan_id'],
}],
billing_cycle_anchor='now',
cancel_at_period_end=False,
proration_behavior='none',
expand=['latest_invoice.payment_intent'],
discounts=[{'promotion_code': coupon_code}] if coupon_code else [],
payment_behavior='allow_incomplete'
)

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this will upgrade the subscription with past_due

sick lance May 28, 2024, 9:49 AM

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did you read the doc I sent you?

soft stream May 28, 2024, 9:52 AM

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yes

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its says i need to manually downgrade user

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if payment fails

sick lance May 28, 2024, 9:55 AM

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the upgrade won't happen unless the customer has paid the invoice

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but if they don't, you can listen to webhooks events and choose when to "cancel" the upgrade request

lavish stormBOT May 28, 2024, 9:56 AM

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knock2hell_sub-pending-updates

#knock2hell_sub-pending-updates