#akintola_code
lofty orbitBOT
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proven oracle
hi! what's the customer ID cus_xxx where this happens?
heavy bear
Hi @proven oracle . I got it from stripe and saved it in our database
proven oracle
sorry, I meant, can you post it here so I can have a look?
heavy bear
I thought this is not allowed
proven oracle
IDs of objects are fine to share
proven oracle
I just need an example of one where you have this problem(the 'switch feature' not showing up) so I can have a look into why that might be happening.
heavy bear
@proven oracle I don't know how to tell you but we're also not allowed as dev to disclose such data please
Is there any way for you to help?
proven oracle
ok, no worries. You can open a support ticket at https://support.stripe.com/?contact=true and share the details there in authenticated support ticket if that works better!
I can't help without the ID no. All I can tell you is it's likely to be one of the reasons from https://docs.stripe.com/customer-management#customer-portal-limitations , or it's an issue with how you've configured the settings for the portal and which(if any) Prices you marked as being eligible, but I can't say for sure without looking at your actual example/account.
heavy bear
@proven oracle I successfully got a customer example for you: cus_PMDHeFXu9TPjGx
proven oracle
this customer does not have any active Subscriptions so it's expected there's nothing for them to manage or switch in the portal
proven oracle
to be clear, you created a new Customer that has a subscription now, right? https://dashboard.stripe.com/test/customers/cus_QAGgsRUP4e3VoA
you didn't touch that existing one.
so if you now create + visit a BillingPortal session for that new Customer, what do you see/are there any problems?
heavy bear
Thanks @proven oracle
I can see it now
It means that for subscription I was creating a new customer every time
proven oracle
yes, since you are using CheckoutSessions and not passing an existing customer
https://docs.stripe.com/api/checkout/sessions/create#create_checkout_session-customer
heavy bear
I'm using stripe-pricing-table
What's parameter should I use to pass the customer id
Please?
proven oracle
ah right. Well then you'd want to look into https://docs.stripe.com/payments/checkout/pricing-table#customer-session , there's a bit more bespoke code needed if you want to use PricingTable with existing customers
lofty orbitBOT
heavy bear
@proven oracle Thanks but it looks like the StripeClient do not have customerSessions propery
`Undefined property: Stripe\Service\CoreServiceFactory::$customerSessions
`
I tried this: $stripe->customerSessions->create
@modest mortar Any thoughts?
modest mortar
Hey! Taking over for my colleague. Let me catch up.
heavy bear
Alright
modest mortar
How are you initializing your Stripe Client? Can you follow this quickstart:
https://docs.stripe.com/checkout/quickstart
heavy bear
new \Stripe\StripeClient(config('stripe.secret'))
heavy bear
Other api interafaces are working
Like customers or checkout
Yes
I'm using composer
Version of the client: 9
modest mortar
Ah you are using a very old SDK
I invite you to migrate to a newer/latest version of the SDK.
lofty orbitBOT