#cowlover_subscription-collection-method
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turbid smelt
Hi 👋
potent ingot
Hello!
turbid smelt
Have you tried this yourself? Often the easiest way to develop an understanding (especially of more complicated integrations like Subscriptions) is to build something in test mode.
Specifically this guide: https://docs.stripe.com/billing/subscriptions/build-subscriptions
provides a good overview of this process. If the sub has a collection method of charge_automatically but the customer does not have a saved payment method, then the sub starts in an incomplete state waiting for the first payment.
potent ingot
We have systems in place using subscriptions with send_invoice and when a payment is successful we have saved the payment method and set to chargeautomatically
I jusut wanted to ask the question before investing dev time
turbid smelt
You can achieve something similar with the following settings
payment_behavior='default_incomplete',
payment_settings='save_default_payment_method': 'on_subscription'},
I jusut wanted to ask the question before investing dev time
Fair
If your customer doesn't have a saved payment method you can still use the charge_automatically behavior. You will just need them to be on session so you can confirm the payment intent on the latest_invoice by collecting payment method details
@inner lion do not post in a thread that is not yours
potent ingot
I am not sure I fully understand. Let me elaborate some more on our current situation. Right now all of our subscriptions start as send_invoice. Also, just to be clear these subscription are connect subscriptions. So, invoices are initially sent (send_invoice) and then we have a webhook listening for when the payment is complete where we save it and at that point, we can save the method and set it to charge_automatically if we'd like. Basically, I wanted to know the behavior if we set it so charge_automatically initially. You mentioned it will be set to incomplete my understanding is this will not send an invoice. I didn't fully understadn the other settings you mentioned though.
turbid smelt
Sorry now I'm confused. If you set the Subscription to charge_automatically we don't send the invoice in an email. We expect you to have the customer on-session (e.g. on your website) to complete the purchase.
potent ingot
Sorry it wasn't clear initially
So basically setting it to charge_automatically at first is a bad idea if we need an email to be sent to get the payment method?
turbid smelt
Yes
potent ingot
okay thank you for making that clear. Sorry it feels like a stupid question after the fact. I just wanted to be sure the behavior.
turbid smelt
No worries! I understand wanting to be sure you had not overlooked something
potent ingot
Arighty I think I am all good then. Have a wonderful day!
turbid smelt
You too 👋