femina-agravat_code | Stripe Developers | Page 1

gleaming narwhalBOT May 23, 2024, 8:23 AM

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torn saffronBOT May 23, 2024, 8:23 AM

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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

femina-agravat_webhooks, 5 days ago, 12 messages

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ripe flame May 23, 2024, 8:32 AM

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Hi
Checking...

kindred echo May 23, 2024, 8:34 AM

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ok

kindred echo May 23, 2024, 8:58 AM

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any update ?

gleaming narwhalBOT May 23, 2024, 8:59 AM

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ripe flame May 23, 2024, 9:01 AM

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No sorry, still checking...

kindred echo May 23, 2024, 9:09 AM

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I am waiting. Please I need support as I have released this new feature to production server.

dry star May 23, 2024, 9:09 AM

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👋 taking over for my colleague. Let me catch up.

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@kindred echo I appreciate the urgency but you must understand that we are trying our best to reply to everyone and that requires some time to investigate stuff

kindred echo May 23, 2024, 9:10 AM

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ok

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Its more than an hour i am waiting for response

dry star May 23, 2024, 9:12 AM

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as I said, discord is very busy, and we are trying hard to investigate your issue while keeping the lights on for other users as well

kindred echo May 23, 2024, 9:13 AM

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ok

dry star May 23, 2024, 9:17 AM

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thank you for understanding

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I just saw that you sent the invoice again from the dashboard

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but I can see that the email wasn't properly sent

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I'm trying to understand why though

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Ok so basically you just created the Express account this morning

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you need to contact https://support.stripe.com/?contact=true and check what's missing information needed for your account to be able to process charges and eventually be able to send invoices to customers

kindred echo May 23, 2024, 9:31 AM

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Ok So to send invoice we need account to be verified?

dry star May 23, 2024, 9:33 AM

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yes exactly

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because the ability to send an invoice means that you already can process charges, which is still not the case for you

#femina-agravat_code