#dubfh1n_docs

1 messages ¡ Page 1 of 1 (latest)

left steppeBOT
mystic relicBOT
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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

left steppeBOT
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👋 Welcome to your new thread!

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next sigil
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Our team on discord wouldn't be super familiar with dashboard flows so you may need to reach out via Stripe support:
https://support.stripe.com/?contact=true

When you say disabled, what UI are you seeing? Are you an administrator on the account or do you have a different role assigned?

scarlet plank
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yes, I'm admin

next sigil
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Can you share a screenshot of the page you see?

scarlet plank
next sigil
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I think you can only edit this in live mode
Try toggling the switch on the top

scarlet plank
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oh really? So you can't test it first in test mode? It has to be edited live first?

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that works toggling live allows me to edit now

next sigil
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Some settings are shared between both modes, so yeah it has to be edited in live mode.

scarlet plank
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interesting, so you can't test something in test mode first before having it reflected in production