wackjeston_api | Stripe Developers | Page 1

solid nimbusBOT May 21, 2024, 8:22 AM

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steady ridgeBOT May 21, 2024, 8:24 AM

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rotund sage May 21, 2024, 8:24 AM

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Hello

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I was not having this issue until I updated my API to the 2024 version

waxen turtle May 21, 2024, 8:25 AM

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Hi
You can remove Link only from dashboard.

I have also tried adding to the wallets option in JS link: 'never'.
You can remove only Google Or Apple:
https://docs.stripe.com/js/elements_object/create_payment_element#payment_element_create-options-wallets

rotund sage May 21, 2024, 8:25 AM

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But I want to use the same api for 2 seperate payment elements and one of them should never show link

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but the other one should

waxen turtle May 21, 2024, 8:26 AM

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However you can disbale Link for card element:
https://docs.stripe.com/js/elements_object/create_element?type=card#elements_create-options-disableLink
But not for Stripe Element

rotund sage May 21, 2024, 8:26 AM

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The old API did not do this

waxen turtle May 21, 2024, 8:26 AM

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rotund sage But I want to use the same api for 2 seperate payment elements and one of them s...

Yes I understand that, that's not supported for now

rotund sage May 21, 2024, 8:26 AM

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Can you please request that the devs update this?

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Because I can't update my APIs until this has been addressed

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The card element has been depricated so I don't want to start building that in

waxen turtle May 21, 2024, 8:27 AM

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Yes we don't recommend Card Element any more.

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For the new API, Link is enabled/disbaled only from the Dashboard when using Stripe Element.

rotund sage May 21, 2024, 8:28 AM

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Yes but on my websites, the customer sees every payment method under the sun, including Link

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In the back end where the employees manage orders, they only need to input card details taken over the phone

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so I do not want link to be present, because someone will get confused

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Can you explain why they would change this to take away control and functionality?

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I used to be able to specify weather link would show in the payment intent and the js

waxen turtle May 21, 2024, 8:33 AM

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so I do not want link to be present, because someone will get confused
You can disbale it via your Dashboard

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And if you have two different businesses managed by the same Stripe Account

rotund sage May 21, 2024, 8:33 AM

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Yes but that would mean by customers can't use link

waxen turtle May 21, 2024, 8:33 AM

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you should create two separate Stripe Account

rotund sage May 21, 2024, 8:33 AM

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ITS THE SAME BUSINESS

waxen turtle May 21, 2024, 8:33 AM

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rotund sage Yes but that would mean by customers can't use link

And that's the goal ?

rotund sage May 21, 2024, 8:33 AM

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the customers see one payment element

waxen turtle May 21, 2024, 8:33 AM

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Sorry I'm confused here

rotund sage May 21, 2024, 8:33 AM

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and the employees see another one in the cms

waxen turtle May 21, 2024, 8:34 AM

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You want to give your customer the option to use Link or not ?

rotund sage May 21, 2024, 8:34 AM

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Yes

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but the employees use another one in the backend which should never show Link

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there are 2 payment elements

waxen turtle May 21, 2024, 8:34 AM

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Are you using MOTO ?

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Like the employees are entering the card details on behalf of your customer ?

rotund sage May 21, 2024, 8:35 AM

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Yes, when a customer calls and asks for a specific order, the employee will create the order in the back end, and take the customers card details over the phone

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The customer can also visit the website them self and place an order with any payment method they would like

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What does MOTO do?

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I think I am using it

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for the back end only

waxen turtle May 21, 2024, 8:39 AM

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I think one workaround, would be to diable collecting customer email:
https://docs.stripe.com/js/elements_object/create_payment_element#payment_element_create-options-fields-billingDetails-email

rotund sage May 21, 2024, 8:40 AM

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Oh that sounds like it might work, one sec

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Nope, does not work

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It used to be that unless you specified that you want link, it woudn't show

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just like all the other payment methods

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can you pelase request to the payment element team that they address this?

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All the other payment methods are controllable but they have removed control of this one

waxen turtle May 21, 2024, 8:49 AM

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Yes I totally understand that limitation on Link. I recommend you reach out to Stripe Support at https://support.stripe.com/contact and share your feedback, it's better for followups in case there's any updates.

steady ridgeBOT May 21, 2024, 8:54 AM

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rotund sage May 21, 2024, 9:00 AM

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Awesome I will do this

#wackjeston_api