#zigo_webhooks
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- zigo_api, 4 days ago, 9 messages
flat needle
Are you using a customer with an email taht belongs to your team members of your Stripe Account?
https://docs.stripe.com/billing/revenue-recovery/customer-emails#test-your-configuration
brisk igloo
my stripe account use mail like zigomario@free.fr
And my customer mail is like zigomario+21051@free.fr
flat needle
I understand that for the smtp server is considered the same user, but could you try usse exactly the same address ?
brisk igloo
ok, if i understand doc, stripe don,t sen mail for this event ( 7 days before renewal )
ok i will try with this excatly same adress
flat needle
ok, if i understand doc, stripe don,t sen mail for this event ( 7 days before re...
it sends the upcoming invoice reminder:
https://docs.stripe.com/billing/revenue-recovery/customer-emails#test-your-configuration:~:text=Stripe sends failed payment notifications%2C upcoming invoice reminders%2C trial ending reminders%2C and card expiring reminders in test mode.
Isn't the email that you want to test?
brisk igloo
yes i test the upcoming invoice :
it's possible to add an email to my team member ? if yes, in my profil account ,,?
flat needle
it's possible to add an email to my team member ? if yes, in my profil account ,...
you can add another team member
brisk igloo
ok to advance, thanks.. my test to try with same address take time
Have a good day
flat needle
Happy to help!