andres-chalarca_api | Stripe Developers | Page 1

molten heraldBOT May 20, 2024, 1:33 PM

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ember lark May 20, 2024, 1:38 PM

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rose prism May 20, 2024, 1:46 PM

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Hi there 👋 I don't think I've seen that error before, so I'm not exactly sure what led to it. It seems like maybe the Invoice's payment attempt encountered an error.

ember lark May 20, 2024, 1:50 PM

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makes sense, but, I'm not trying to pay the invoice, I'nm trying to mark it as uncollectible without trying to pay it.

rose prism May 20, 2024, 1:53 PM

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Hm, I see this is a testmode Invoice, are you consistently able to get Invoices into this state? Are you able to void the Invoice instead?

ember lark May 20, 2024, 2:02 PM

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Well, this is a new use case. So, I haven't marked invoices to this status before. When I mark invoices as void it works.

rose prism May 20, 2024, 2:09 PM

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Gotcha, I'm still digging to see if I can spot why this may be happening.

ember lark May 20, 2024, 2:13 PM

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thanks in advance!

analog zincBOT May 20, 2024, 2:18 PM

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rose prism May 20, 2024, 2:34 PM

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Sorry, nothing has been jumping out at me.

ember lark May 20, 2024, 2:35 PM

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👍

tardy minnow May 20, 2024, 2:41 PM

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👋 taking over

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We are looking @ember lark and we'll circle back

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Looks like the Invoice got into a weird state

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Likely due to https://dashboard.stripe.com/test/logs/req_j8etBf4miRwJlv

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But we are figuring out why exactly

ember lark May 20, 2024, 2:44 PM

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ok

tardy minnow May 20, 2024, 2:48 PM

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Alright yeah it looks like trying to pay the Invoice with an ACH Credit Transfer source that wasn't chargeable put the Invoice in a weird state. We are filing a ticket internally to prevent this from happening in the future, but assuming you don't attempt to call /pay using that ACH CT Source (which is set as the Customer's default_source and thus why it was used in the attempted payment) then the Invoice should be fine to mark uncollectible.

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If you are testing a specific flow out then I'd recommend creating a new Invoice and testing again

#andres-chalarca_api