daniel-andrews_unexpected | Stripe Developers | Page 1

primal bronzeBOT May 17, 2024, 2:14 PM

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white grove May 17, 2024, 2:15 PM

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Hi, we've been waiting several days and have not gotten any responses

Our custom connect customers are going to process refunds and are getting error messages

primal bronzeBOT May 17, 2024, 2:16 PM

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white grove May 17, 2024, 2:17 PM

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the refund is for $100 and we have far more than that on our balance as does the customer

west sundial May 17, 2024, 2:24 PM

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Hi there 👋 this is something better discussed with our Support team, they're better suited for helping explain why transactions may not be progressing:
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

white grove May 17, 2024, 2:26 PM

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Support hasn't responded to me, we're currently just sitting around

#daniel-andrews_unexpected