clara_3ds-issue

[young quail]

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[forest saddle]

How are you integrating payments?

What error? Can you share a screenshot?

[stray forum]

hi!

yes

https://www.loom.com/share/8d9a19e563664cd6935fc70719c2208b

[forest saddle]

How are you integrating?

Payment Element?

[stray forum]

oh hi, I didn't see your message

I can't answer to that question

[forest saddle]

What do you mean

This is a server for developers

Are you a developer?

[stray forum]

Oh ok, no, I talked to our developer and he said "talk to stripe"

that's what I am trying to do

[forest saddle]

So has this ever worked?

Really your dev needs to debug this

And then either reach out to support or us for help if they need it

[stray forum]

alright 😦

[forest saddle]

But we only help developers in here

[stray forum]

Is there any link here that I can send to him?

so he gets in contact with you directly?

[forest saddle]

https://stripe.com/go/developer-chat

[stray forum]

thank you!