#trokas_code

1 messages ยท Page 1 of 1 (latest)

leaden owlBOT
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quaint harbor
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The intent can/will remain in requires_action indefinitely. 3DS/auth was requested for the payment by the issuer/bank so you need to bring custromer on-session and confirm the payment to handle that

hollow hinge
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So if I understand correctly require actions means that propably the user remained inactive until time out or close the page without completing 3DS authentication. Can you confirm my logic?

quaint harbor
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Unclear. We've no signal as to whether they attempted 3DS and then left the flow/timed out. We'd only transition from requires_action to either succeeded or requires_payment_method (if auth failed)

hollow hinge
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Ok but still this payment can be consider as abandoned or failed. I mean, as you said the require action will remain indefinitely, right?

quaint harbor
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It's not a terminal state no โ€“ they can be re-confirmed at any time which may lead to a successful payment. If your integration wants to consider them 'abandoned' then you should manually cancel them via API

hollow hinge
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What do you mean they can reconfirm? I want to to test it so I used this 3ds card 4000000000003220. How can I reconfirm it?

quaint harbor
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Just like the initial confirmation attempt โ€“ you'd call confirmPayment in Stripe.js using the intent that is in requires_action

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The intent is jsut a state machine โ€“ can handle multiple confirmation (payment) attempts

undone pollenBOT
hollow hinge
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In my case I do not think that a specific payment intent will try to pay again, because foreach order I have a different payment intent. But in case I miss some other scenario, or you have any other concerns I would like to hear

dense moat
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Ok but still this payment can be consider as abandoned or failed
that's not true no. requires_action just means 3D Secure or another action needs to be taken. That action might be happening right now for example.

hollow hinge
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This is why at the start of the chat I ask "how much time I have to wait until the action is made and the issue is resolved.". Is there any time limit for this action for example 20 minutes?

dense moat
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no time limit

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if you want you can decide for yourself to call the cancel PaymentIntent API after an hour or whatever makes sense to you, on our side it can stay requires_action forever

hollow hinge
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Can you provide me a link please with the call to cancel the PaymentIntent API?