#rob_unexpected

1 messages · Page 1 of 1 (latest)

novel roostBOT
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jade siren
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👋 happy to help

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would you mind sharing the subscription ID in question?

hoary heart
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sub_1PGzCsGcuLQxtiNKSvW27tZO

jade siren
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taking a look

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if you pass in 0 as the quantity the flat fee won't apply

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it applies starting with 1

hoary heart
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I do see that part of the docs now, dang I overlooked that part (even read the paragraph above about an hour ago 💩 )

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We also don't want to bill them 0, we want them to pay e.g. 20$ flat fee if they sign up halfway the month

jade siren
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I don't see it on the invoice in_1PGzCsGcuLQxtiNKhWOwfsQ9 for the subscription you shared

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would you mind sharing the subscription ID?

hoary heart
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sub_1PGzCsGcuLQxtiNKSvW27tZO`. it is the one I shared, but I am referring to the upcoming invoice. Since when you create the subscription, you are not charged as it's pay per use.

jade siren
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oh yes I see 🤦 sorry my bad, discord is super busy this morning

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fwiw I don't think flat fees are prorated

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I couldn't find in the public doc something that refers to that

hoary heart
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Ahh ok, that's what I was trying to dig up from the docs, but it's hard to find

jade siren
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but if you need to prorate I think a better solution would be to add another price to your subscription

hoary heart
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Yes me too, but I expected Stripe to handle it, because so far it has been pretty magnificent so far in handling all our cases

hoary heart
jade siren
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so basically instead of adding flat fee, you can add another price with the flat fee

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this way you would have the proration applied

hoary heart
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The idea is we want small customers just to pay a certain fee, and only when they go above that limit, pay per use

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That would mean that we need to conditionally add that flat fee based on the tier reached, right?

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Initially I wanted to prevent that because it would mean dynamically/conditionally adjusting invoices.

jade siren
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yes I understand

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let me take a minute to think about your use case

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I will get back to you in a second

hoary heart
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No sweat, this is already great info you gave me! I'm really thankful for you help so far.

I was thinking of maybe making a cron that checks the upcoming invoices of subscriptions created in the last month, and add a coupon/discount for example, based on the days of the first billing cycle?

novel roostBOT
hoary heart
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Because this problem only occurs on the first partial month, otherwise the setup works really well and does exactly what we need.

jade siren
hoary heart
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Because if you don't use the product, we still want to charge a flat fee/base fee to cover infrastructure costs

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But if you do, you pay-per-use

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Based on the 4000 unit treshold

jade siren
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you can charge the flat fee based on the x number of usage before the 40

hoary heart
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We use tiered pricing btw, but volume based, do you mean graduated?

novel roostBOT
jade siren
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I'm still here btw

hoary heart
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This is the setup right now

jade siren
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yes I meant graduated

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so the first would sum up to the 40$ and then you do whatever in the next tier

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actually I'm a bit confused with your screenshot right now

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what you have there is basically anything less than 4000 units they pay 40$ regardless

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and then they pay 0.01 after that right?

hoary heart
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yes

jade siren
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ok now I see

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so basically what I suggested first applies here

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having 2 prices

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you would have 1 price for the 40$

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and the other price would start charging after the 4000 units

hoary heart
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Ahhhh

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yes I got it now!

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That's really smart.

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Dang, why didn't I think of that. This is amazing!

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That would also nicely prorate

jade siren
jade siren
hoary heart
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Yeah I'm a non-native english speaker, so that might have something to do with it :).

jade siren
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I myself am not a native english speaker either

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but that's not the issue

hoary heart
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Still we figured it out 😆

jade siren
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I was just drawning with lots of messages

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we had 14 active threads at the time of that message

hoary heart
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yeah that's quite a lot to handle

jade siren
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anyways, I'm glad I was able to help you out

hoary heart
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I'm as well

jade siren
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this is why we love to do this job, is to unblock people and help them figure out stuff and have a fresh perspective on the issue at hand

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let me know if you need any more help

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I might not be around but my colleagues will be here and you'll be in good hands

hoary heart
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I think this is good now, I'm off to the 'mines' (slang for coding a lot).

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This unblocked me 100% 🙂

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Thanks again and have a great day

jade siren
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you too