litterboks_subscriptions

[olive fractal]

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• litterboks_subscription-one-time-item, 20 hours ago, 17 messages
• litterboks_best-practices, 1 day ago, 15 messages

[haughty tree]

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[grave zinc]

I'm afraid there is no other solution apart from resetting billing cycle anchor before the actual date of next billing cycle

[livid wren]

but then it will move by that amount of weeks every year :/

Lets say i would create a new subscription with a trial period 3 weeks early, can i make the customers pay before the trial period ends?

[grave zinc]

Thanks for waiting! Discord is busy now

I'm afraid that will not be possible. An invoice will only be created when the trials ends

[autumn basalt]

Following, would like to know how to tackle this as well.

[naive mason]

Hey! Taking over for my colleague. You can't make your customer pays before trial ends natively. One workaround is to create a separate invoice with one-time payment with the amount of the Subscription, and create a subscription with 0$ price juste for tracking purposes.

[livid wren]

Ok just to visualize the process:

I make an invoice for my product -> 15€
I wait for the invoice to be paid
The invoice gets paid -> i create a subscription with 0€ with an end_date of 1 year in the future
3 Weeks before my subscription ends i send out another invoice 15€
If it gets paid in time i create another subscription and move all the things that need to be tracked to this one
If it does not get paid in time i do not create another subscription and the current subscription ends.

[naive mason]

3 Weeks before my subscription ends i send out another invoice 15€
Why you send another invoice ? you use the first invoice for paying the customer. You want the customer to pay the amount before trial ends

Between, trial is meant to allow your customer try your services for free. If you want them to pay then you don't offer trial. You can simply create a paid subscription from the start to them and provide an option to cancel the subscription and refund.

[livid wren]

This was based on my original question.
I want my customer to pay for the second billing cycle 3 weeks early

Since that is not possible i send out an invoice 3 weeks before the subscription ends and create another subscription starting where the previous subscription ended

I'm a little surprised this use case is not a more common thing

[naive mason]

I want my customer to pay for the second billing cycle 3 weeks early
No that's not possible unless you use a sperate invoice for that and create a Subscription with 0$ price

[livid wren]

This will need a lot of rewriting code 😦

[haughty tree]

litterboks_subscriptions

[tepid prism]

👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!

[livid wren]

Since there is no standard way of doing this i will have to do it the workaround way.
Thank you anyway.
However i think this would be a great feature

[tepid prism]

@livid wren I think you should contact https://support.stripe.com/?contact=true and see whether you're eligible for our Pre-billing private beta

[livid wren]

So this is already in development?

[tepid prism]

this available in private beta

but we don't know what are the eligibility criteria on this channel

that's why you need to contact https://support.stripe.com/?contact=true

or if you already have a contact at Stripe they could help you out with that as well

[livid wren]

Thank you! ill ask