#riptired_api

1 messages ¡ Page 1 of 1 (latest)

fleet tinselBOT
heavy folioBOT
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fleet tinselBOT
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cosmic ridge
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Yes, Stripe sends and email to the Customer when the cancellation occurs

quick shale
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I don't need to do any configuration for that in the dashboard?

cosmic ridge
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Not as far as I know, no

quick shale
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is there any way to confirm that?

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currently in the business settings on the stripe dashboard I have successful payments and refunds toggled off, so I want to confirm if I need to toggle those on in order for customers to get updates when they initiate their subscription and when a subscription is ended

cosmic ridge
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You don't need to as far as I know, but this chat is geared toward developers and API integrations, so if you want a more certain answer, you might want to reach out to support: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

quick shale
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hm okay ill confirm there

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from the API side, when I update a subscription to cancel at period end I will still get a webhook that indicates that the state of the subscription is no longer subscribed at period end correct?

cosmic ridge
quick shale
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do I also get subscription.updated?

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or just deleted

cosmic ridge
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Just deleted