#starky_api

1 messages ¡ Page 1 of 1 (latest)

turbid heronBOT
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vernal dome
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hi there!

rugged summit
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Hello. I am trying to move this flow between my suppliers. The end customer pays to our branch "connected account" and then the supplier gets a transfer to their account. but somehow I get the error.

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Ah!!!! How can I change the account to express?

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since basically it is still another company of mine

vernal dome
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Ah!!!! How can I change the account to express?
you can't. if you need to collect payment from that account, you have a few options:

  • reverse an existing transfer https://docs.stripe.com/api/transfer_reversals
  • collect a credit card from the owner of the connected account and charge that directly as the platform
  • or track on your end how much the account owns you, and reduce they transfer going forward
rugged summit
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Can I close that account and open a new one but with the right type?

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or is it against the TOS?

vernal dome
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yes it should be possible