#chrisriexp_declines
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Hi ๐ to see if there is more information regarding why a payment was declined with this reason, you'd want to reach out to our Support team:
https://support.stripe.com/?contact=true
They may not be able to tell you much if the issuer didn't give us much detail about why the payment was declined, in which case you would want to have your customers reach out to their bank to see why the bank declined the payments.
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.