#megio_error
inland veldtBOT
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- megio_error, 2 days ago, 13 messages
calm pikeBOT
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long creek
It looks like you don't have access to this beta, have you asked support about it? https://support.stripe.com/contact/email
There's a form at the bottom of this page to register for this beta.
opal sedge
hi, you mean at the bottom of this docs page: https://docs.stripe.com/stripe-apps/accounting-software-integrations ?
if yes, I should have already registered my account
long creek
And did you receive any confirmation that your account is ready to use this beta?
opal sedge
just the form's feedback on the docs page:
long creek
Ok, if you didn't receive any confirmation your account isn't ready for this beta
opal sedge
how long does it usually take? Cause I submitted that form also last Friday but didn't receive any confirmation's email yet
long creek
I don't know, but you can follow up with support
opal sedge
got it. The weird thing is that last Friday, I wrote here about the same problem. One of your team members check on my account and told me that my account was enabled for this beta, and I was able to fix this error. Today, I've started my working day and the error was back 😦
anyway: thanks, I can definitely ask the support