#ripu_unexpected
1 messages ¡ Page 1 of 1 (latest)
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This is screenshoot for the behaviour
Hi there, can you share with me the subscription ID?
The screenshot dimension is too small and I can't see anything on it.
it is happening to all the subscription under my account
sub_1PFaV5LbdSkW9OTm9aexuJQ7
Now , I am able to see the button for update plan , on my account
so this button was not there yesterday
What could be the reason, I am not able to understand this behavior
Ok. Did you make some changes to the customer portal configuration? https://dashboard.stripe.com/settings/billing/portal
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
I have not changed anything, where can I see the logs if anything changes after yersterday
The configuration changed quite a number of times. This is the latest change https://dashboard.stripe.com/logs/req_vjbIWK9TqGSO8N
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.