#joshy_subscription-invoice-void
proven juniperBOT
short burrowBOT
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- joshy_customer-paymentmethod, 21 hours ago, 8 messages
proven juniperBOT
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burnt vigil
Hi 👋
Stripe Subscriptions consider every one of those invoices as something you intend to collect payment for. In this scenario do you not want to collect payment for the other outstanding invoices?
lunar nest
That is right. They will lose access to specific features when their subscription.status is not active/trialing, so they will only need to pay the subscription once they fix the payment
I wouldn't want to charge them for failed payments when we did not give them access to our features. I hope that makes sense 😄
burnt vigil
Okay so in that case you would want to void the outstanding invoices to return the Subscription to active status
https://docs.stripe.com/invoicing/overview#void
I wouldn't want to charge them for failed payments when we did not give them access to our features. I hope that makes sense
Yes that makes sense to me!
lunar nest
Gotcha. So I would have to do this manually? There is no built-in feature for this?