#nugax_invoice-email
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- nugax_api, 6 days ago, 75 messages
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lapis cobalt
nugax_invoice-email
@quasi vault the error message is really descriptive in that error. Can you tell me what part is confusing so I better understand what you tried?
quasi vault
Sure, so I am attempting to create an invoice with the "send_invoice" collection method. The error i get shows that i must include an email. I tried adding an email of "customer_email" but that is not recogined in the api create invoice call. I am sure the variable used for the email is correct but the error states that customer_email isnt correct for the create call.
This is my call for creating a draft invoice:
$invoice = $stripe->invoices->create([
'customer' => $stripe_customer_id,
'auto_advance' => false,
'description' => $invoice_desc,
'collection_method' => 'send_invoice',
'days_until_due' => $days_until_due_given,
'customer_email' => $account_email_given,
]); ```the error message is telling you the exact fix though
quasi vault
In addition, i tried removing "customer_email" and get the following error. This used to work so I can not sure what the issue is.
Stripe Error: Missing email. In order to create invoices that are sent to the customer, the customer must have a valid email.
lapis cobalt
Sorry I push a bit because I need to figure out what's unclear with the error message so we can improve it.
here it clearly tells you the Customer must have a valid email.
So you need to update the Customer to have an email.
quasi vault
i didnt check the customer stripe account. let me check.
lapis cobalt
sure!
quasi vault
there isnt one.
thats weird. I do include the email when I create the customer, however.
This is the code for creating the customer:"
//Create The Customer
$cust_obj = $stripe->customers->create([
'name' => $customer_name,
'description' => $customer_description,
'email' => $customer_email,
'phone' => $customer_phone,
'address' => [
'line1' => $address['line1'],
'city' => $address['city'],
'state' => $address['state'],
'postal_code' => $address['zip'],
'country' => $address['country'],
],
]);
lapis cobalt
Take the time to look at the Customer object, look at the request logs associated with it, etc.
See https://dashboard.stripe.com/test/logs/req_pLV8gmuw2XgI73 where you passed email: ''
you likely forgot to check/validate for empty values
lapis cobalt
Can I ask you how you would reword that error message to help you self serve the issue?
My team helps improve error messages based on questions here so I'm really curious if there's a better wording that would have helped. Or if it's because you were sure you passed email so you didn't check the Customer
quasi vault
So for the API, wording it as (Stripe account does not have an email) would help us realize its not our system but what stripe itself sees. since we are dev'ng our on programs.
stripe customer account must have a valid email.
see i just updated the account in my program and it updated the stripe cistomer account with email.
bet it creates fine now.
Stripe Error: Missing email. In order to create invoices that are sent to the customer, the customer must have a valid email.
lapis cobalt
we would never say "Stripe account". That's a Customer object. A Stripe account is what you own for your company that lets you have access to the Dashboard, API keys, etc.
quasi vault
ok, well whatever you need to.
lapis cobalt
Sounds good
quasi vault
just letting us know its the account in stripe.
not something we are passing via api
because i can chase my tail with what im senidng via api. it gets very complicated
when it was the customer object creation causing it. not the actual invoice creation.
lapis cobalt
Right now it says
Missing email. In order to create invoices that are sent to the customer, the customer must have a valid email.
Would this be better
Missing email. In order to create invoices that are sent to the customer, the associated Customer object must have a valid email. You must update the Customer object first and then create the Invoice
quasi vault
absolutely
i would then know to check my stripe customer object and find that my code wasnt updating customer object info correctly.
lapis cobalt
perfect!
quasi vault
by the way, i owe you an apology. you were absolutely right last time we chatted about the issue
i had a form tag not closed causing the issue.
lapis cobalt
I appreciate you being the guinea pig. It's so hard to tweak those messages ourselves since we know the API inside out so the error we have right now seems obvious. But as we talked it's clear we can change the wording now 🙂
quasi vault
or about my last issue
lapis cobalt
And no apology necessary, I remember our convo and I know it wasn't just an obvious thing. It's tough when you have a long succession of calls and not just one specific one failing
quasi vault
i wasnt trying to do what it was trying to do. It was trying to create the invoice because of an unapparant /form tag i didnt see.
lapis cobalt
gotcha!