#blackbearftw_subscription-cancel
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- blackbearftw_webhooks, 1 hour ago, 75 messages
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tulip kelp
I just sat thinking there like okay what happens when a user cancels, won't the status go to cancelled right away?
so I looked it up and that is correct
but I want the customer to be able to still use their subscription for the remaining paid period, this isn't possible if the subscription updated event is fired right away
setting the status to cancelled
so I read the documentation
but I am using a checkout session so I cannot set that property
crystal dawn
Why would you create a Subscription with cancel_at_period_end set to true?
That....isn't a subscription at that point
tulip kelp
no I mean
in my application I am using the subscription status to see if the user can do the premium actions
as long as its active, they can
but when they cancel mid period
I want them to still be able to use the subscription till the end of the payed period
crystal dawn
How are your customer canceling?
crystal dawn
How are you configuring the Customer Portal?
tulip kelp
crystal dawn
You can set the features.subscription_cancel.mode to at_period_ned
tulip kelp
just used the tutorial
tulip kelp
okay
but to what event should I then listen?
to know that the status is cancel
after the period has ended
or does stripe refire the subscription updated event for that?
crystal dawn
Well I would always listen to customer.subscription.updated to keep my records in sync: https://docs.stripe.com/api/events/types#event_types-customer.subscription.updated
But you can also listen for customer.subscription.deleted https://docs.stripe.com/api/events/types#event_types-customer.subscription.deleted
tulip kelp
yeah currently I am doing this
else if (stripeEvent.Type == Events.CustomerSubscriptionUpdated)
{
var sub = stripeEvent.Data.Object as Subscription;
var tenant = dbContext.Tenants.FirstOrDefault(t => t.SubscriptionId == sub.Id);
//
if (tenant is not null)
{
tenant.SubscriptionStatus = sub.Status;
await dbContext.SaveChangesAsync();
}
then later I will just be like isSubscriptionActive which just checks that column for having the value active
so I only want to change that column to represent canceled, at the end of the period
otherwise the whole system will take that into effect instantly
so customer.subscription.deleted fires at the end of the subscription, when the period ends and the subscription was cancelled?
crystal dawn
Yes. The easiest way to test this to make sure it behaves how you expect is to us Test Clocks: https://docs.stripe.com/billing/testing/test-clocks
That would let you simulate a customer going through this whole process and you could use the Stripe CLI and stripe listen to forward all the webhook events to your local dev machine. I would start there to examine all the events that fire, just to be certain there isn't another event that would work better for your integration
crystal dawn
Sorry I should have mentioned, when you use Test clocks it stacks up A LOT of actions that can take a little while to process
tulip kelp
yeah alright
nova spruce
Sorry about that!, will do
crystal dawn
🎉 Happy to hear it 🙂