#connor_api
grizzled thunderBOT
strong plinthBOT
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- connor_api, 22 hours ago, 5 messages
grizzled thunderBOT
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tired ivy
Not as far as I know, no
pseudo thicket
When a customer of ours is disabled, we would like to prevent further transactions to that virtual account and make sure that the funds are returned
Is deleting the customer the only solution? Or would that not even solve the problem?
tired ivy
You can just detach the Payment Method, which renders it useless: https://docs.stripe.com/api/payment_methods/detach
strong plinthBOT
pseudo thicket
Is BankTransfer a detachable payment method? I didn't think it had a pm_ reference
tired ivy
Ah, I see. Just a sec
Can you post the docs for specifically what you're talking about if not Bank Transfers?
pseudo thicket
Sorry if I misunderstood your question, but I'm talking specifically about Bank Transfers
As far as I know, they get spun up from a Stripe Customer getting joined to a connected account through a Payment Intent
torpid wagon
Hey there
Stepping in as two-shoes needs to step away
Once a Customer has an associated Customer Balance (the result of offering Bank Transfers) then no you can't really "disable" this.
However, you can determine which PaymentMethods you show as options for a PaymentIntent
So you could just not have customer_balance (Bank Transfers) be an option if you don't want to offer it for that checkout flow.
pseudo thicket
For sure, and we wouldn't expose that option once a customer has been disabled for "Wire transfer" on our end.
However, that still leaves the question of what happens if a customer decides to send money to the virtual account number after they had been "disabled" for "Wire transfer" on our side. From what it sounds like, there isn't a way to block further transactions to that virtual account number and it would be up to the vendor on the recieving end to refund the customer.
Is that correct?
torpid wagon
Yep that's correct.