#maria_error
stiff obsidianBOT
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sudden sapphire
Hi there! We're not able to help with account issues in this channel. I recommend using a private browsing window or a different browser and requesting help via this link instead: https://support.stripe.com/contact/email
slim basin
i dont know the platform i am brand new
i clicked the link and it went to the dead ticket. how do i clear the ticket?
i cant clear the dead ticket.
sudden sapphire
Please open an incognito window or a different browser and use this link to request help instead: https://support.stripe.com/contact/email
slim basin
it doesnot work
it constantly shows the ticket that says the phone will ring in 3 min
sudden sapphire
Did you try in an incognito window or a different browser?
sudden sapphire
In Firefox, make sure you're not logged into your Stripe account before clicking on this link: https://support.stripe.com/contact/email
slim basin
there is no support phone number to dial and there is no way to get my developer questions answered
can i ask you my develioper questikons
?
let me try logging out
i'll be back becuae i have developer question from india
my developer wants to know what products he cxan put in my checkout page
becuase he only put a bank card payment box but I wanted all the fancy payment methods
so he wants to know what service i have so he can be sure that he p ut the right payment optikons and processor
so he asked my login credentials and i dont know if i should let him into my stripe account becuae my bank infio is in there
sudden sapphire
I recommend having your developer join this Discord channel instead. We can ask them questions about how they're integrating with Stripe (with Checkout, PaymentElement, etc)
No, do not share your login credentials with anyone
slim basin
but he wants acess so he can see what products i have paid for
where is develolper access?
sudden sapphire
If they need access to your Stripe account, you can add them as a team member with the appropriate permissions: https://support.stripe.com/questions/invite-team-members-or-developers-to-access-your-stripe-account
Details on roles are here: https://docs.stripe.com/get-started/account/teams/roles
slim basin
i already did and he says its nmot enough
what screen can i see the various people i gave access?
i dont know my way around the platform
sudden sapphire
I can't assist with account permissions in this channel. This channel is reserved for questions about integrating with Stripe so we'll eventually be able to help once your developer has some questions.
slim basin
ok well just tell me how to log out of accfount
sudden sapphire
If you go to dashboard.stripe.com, can you log out?