#bruno_invoice-canceled-pi

1 messages · Page 1 of 1 (latest)

shy foxBOT
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summer relicBOT
jaunty jacinth
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Hi there 👋 that Payment Intent was cancelled due to too many failed payment attempts. That Subscription will continue to generate new Invoices. So if you want to leave it in place, that should be an option as a new Invoice will be generated for the next billing period.

But you would not be able to use that Subscription for this billing period. For that you would likely need to create a one-off Invoice, or as you suggested create a new Subscription.

shy foxBOT
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bruno_invoice-canceled-pi

marsh wigeon
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For that you would likely need to create a one-off Invoice, or as you suggested

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Could you please elaborate that part? I didn't understand

jaunty jacinth
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You create an Invoice, separeate from the Subscription to process the payment. Though that won't have any impact on the status of the existing Subscription, and if you rely on that you would need a way to let your system override the value we set for a Subscription. It may be easier to cancel it and start a new one.

marsh wigeon
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I see. 🤔
We're probably gonna cancel the subscription and start a new one in this case

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Thanks!

jaunty jacinth
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Any time!

azure coyote
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Hello @jaunty jacinth, I'm a coworker of Bruno, just adding a question here: how many failed payment attempts does the payment intent need to get cancelled? Or is there another way of replicating this state in a test environment?

jaunty jacinth
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I'm not exactly sure how many attempts it takes for that to happen, but you should be able to listen for payment_intent.canceled Events to get notified when it happens. I believe you'd be able to reproduce this in testmode with enough failed payments, but am not certain on that.