#jhonny_500-creating-accounts
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- jhonny_docs, 4 days ago, 2 messages
rancid sigil
local
rancid sigil
yes
tawdry marten
Ok, which call worked?
rancid sigil
actually, there is something weird here
I just created an user and it seems to have worked since no errors where shown
but my customer does not appear at the dashboard
am I looking at the wrong place?
tawdry marten
Was the request made in live mode or test mode? And what mode is the dashboard in right now?
rancid sigil
test mode
oh my
it was in live mode
haha
sorry
yeah, the craete customer worked
tawdry marten
Ok cool can you share that customer id or creation request?
Want to check your request logs for failures
Also, to confirm, you've retried creating the bank account? Could have been a transient network error
rancid sigil
cus_Q2R89tTLTUCXUL
rancid sigil
Also, to confirm, you've retried creating the bank account? Could have been a tr...
yeah, same error
tawdry marten
Looking
rancid sigil
{
type: 'custom',
country: 'BR',
email: 'teste@teste.com',
capabilities: {
card_payments: { requested: true },
transfers: { requested: true }
},
individual: {
address: { city: '', country: 'BR', postal_code: '', state: '' },
email: 'teste@teste.com',
first_name: 'Teste teste',
last_name: 'Stripe'
},
business_type: 'individual',
company: {
address: { city: '', country: 'BR', postal_code: '', state: '' },
name: 'Teste teste'
}
}
This was the body I sent to create an account
the error appears to be hapenning at the acc craetion step
old kite
Hi there 👋 apologies for the delay, the server is a bit busy. I have a teammate helping look into this further.
rancid sigil
no problem
old kite
My teammate is still looking for the specific cause, but they're noticing having better luck when creating an account by omitting both the individual and company hashes. Does that allow you to at least create an Account?
rancid sigil
My teammate is still looking for the specific cause, but they're noticing having...
Will try that
grizzled glade
👋 I think the issue here is that you're passing fields to the address parameter with an empty value like city, postal_code and state
You can either pass non-empty strings to those fields or just take them out completely and just leave country prefilled
rancid sigil
ok, seems to have worked by ommiting both individual and company
now I get an error saying that the routing_number is required
what is the routing_number?
grizzled glade
Can you share the request ID?
rancid sigil
it doesnt appear at the logs...
acct_1PCNZ9QihJuCxCmM {
external_account: {
object: 'bank_account',
country: 'BR',
currency: 'BRL',
account_holder_name: 'Teste teste',
account_holder_type: 'individual',
account_number: '30.974.821/0001-90'
}
}
payload
response:
{
"statusCode": 400,
"message": "Missing required param: external_account[routing_number]."
}
Are you following any guides for this? Where did you get the account number from?
Ideally, in test mode you would use the information listed here
https://docs.stripe.com/connect/testing#account-numbers
rancid sigil
Are you following any guides for this? Where did you get the account number from...
oh, I was using my own...
one question about bank account creation... Here in Brazil we need to specify the "Bank Number" (I dont know if you have something similar where you live) to be able to make transferences, with the Bank Number, we are able to know to which bank we are sending the money
is there something like this in Stripe?
is it the routing number?
grizzled glade
I believe so
daring mulchBOT
jhonny_500-creating-accounts
grizzled glade
Let us know if that unblocked you 🙂
