#pawan425_api

1 messages ¡ Page 1 of 1 (latest)

zinc emberBOT
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bitter ivyBOT
mossy helm
honest moat
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hello @zinc ember i tried payout but that sows negative balance on connect account dashboard

bitter ivyBOT
honest moat
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req_uroWgetdqEXNiI?t=1714739453

mossy helm
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So that you can have immediate available balance

honest moat
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so when connect account get some payment via payment intents by customers that payment will automatically balance ?

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and am i doing this in a correct way ?

mossy helm
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What I meant by balance, is the Stripe Account Balance (like your bank balance) then you can create payouts if needed

honest moat
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(they can't transfer that amount to their bank account (may be we achieve this via manual payout which they can't change their payout schedule, only platform can).

am i right

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?

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and which api i need to use payout or transfer ? to achive the scenario ?

gritty otter
honest moat
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so when connect account get some payment via payment intents by customers that payment will automatically balance ?
and am i doing this in a correct way ?

gritty otter
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What does "will automatically balance" mean?

honest moat
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currently i tried to payout from connect account to platform account i got this in platform dashboard

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and this on connect account dashbaord

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gritty otter
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Ok

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I still don't understand what you mean by "will automatically balance"

honest moat
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like suppose when cutomer pay any payment which goes to the connect account , which i want that they (connect account [basically seller of my platform]) can't transfer (payout) on their bank account only platform decide how much they get on their bank account

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that's why i (platform) want that after some days i need to deduct that amount from connect account blance and transfer it to the platform stripe account

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and then pay some amount to that seller bank account or stripe account account

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so that's what i am trying to achieve

gritty otter
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Yeah that's achievable just through manual payouts

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That way you control when funds are paid out

honest moat
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platform only can change that settings not any one or seller

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so which api i need to use payout or transfer ?

gritty otter
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Correct

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I already linked this

honest moat
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so which api i need to use payout or transfer ,to transfer funds from connect account

gritty otter
honest moat
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i tried a payment but still negative balance and reverse transfer on platform payment dashbaord

gritty otter
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What do you mean

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Can you share the request id

honest moat
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sure

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when i do payment it updates two places "total balance" and "available soon"

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when tried payout api it's still deducting negative amount in "available to payout"

gritty otter
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Yeah that's how payouts work

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Once you receive a payment it's not immediately available to be paid out

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There's a waiting period before the amount is available in your balance

honest moat
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how much waiting period ? and can i control it via api ?

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like when i hit any api

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then that fund available as a payout balance ?

gritty otter
honest moat
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ok let me check these