#edgar_pi-amazonpay
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hello! im integrating amazon pay but im not sure where should i specify the options that the error suggest
Hi there. Do you have a PaymentIntent ID you can share?
It should look like "pi_..."
sure! i have this one "pi_3PC7z3COZVEiJ8yn0jvRo2pe"
Okay, I see
This PaymentIntent was created for the first Invoice of a Subscription
The Subscription, when created, has the following payment_method_types :
"acss_debit",
"card",
"cashapp",
"link",
"us_bank_account"
AmazonPay isn't listed here
There's a separate setting in your Dashboard that is used to configure PaymentMethod types for Invoices: https://dashboard.stripe.com/settings/billing/invoice
You'll need to toggle "View all settings" to see the "Payment methods" section at the bottom of the page
yes, i thought that might have been the issue but amazon pay is enabled there
yes, has been on since last week
looking, our logs say "not enabled by merchant" for that specific request you shared at least so not sure yet
ah you're using Sandboxes which is new and I think settings might not yet sync properly
Let me ask, will take a while
sure, thanks!
sorry did not see the message about sandboxes
we are moving to that but currently we are still using the old test mode
the request you gave me is in sandbox I think
hmm yes i think it is classified as sandbox but also legacy right?
possibly, sorry this is all brand new UI and you have it and I don't ๐
haha no worries, do you think i might have missed enablign this payment method anywhere else?
we have users using both but cashapp is more active
ack. I',m asking because I was hoping you could turn one off and confirm it was then off in Test mode but I guess that won't work ๐
Okay can you try forcing AmazonPay in payment_settings[payment_method_types] to see if it just errors?
if it errors I can hopefully find more logs as to what's going on
i tried that but im not sure if we can do that, we dont create the intent, we create the susbscription on the server and then extract the intent on the client
turned off both and they no longer appear
yeah to be clear my ask was on the Subscription creation
oh, the old "turning it off and then back on" worked i believe
haha
getting the auth page now
that's why I wanted you to try. I feel like something happened to your account where AmazonPay was "on" but not "activated"
that would explain why our logs kept saying "no it's not enabled" even though it should be impossible
yeah, you were right haha, thanks!
Sorry for the trouble but glad we got it working again