#edgar_pi-amazonpay

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slender narwhalBOT
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civic quest
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hello! im integrating amazon pay but im not sure where should i specify the options that the error suggest

leaden thistle
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Hi there. Do you have a PaymentIntent ID you can share?

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It should look like "pi_..."

civic quest
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sure! i have this one "pi_3PC7z3COZVEiJ8yn0jvRo2pe"

leaden thistle
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Okay, I see

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This PaymentIntent was created for the first Invoice of a Subscription

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The Subscription, when created, has the following payment_method_types :
"acss_debit",
"card",
"cashapp",
"link",
"us_bank_account"

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AmazonPay isn't listed here

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You'll need to toggle "View all settings" to see the "Payment methods" section at the bottom of the page

civic quest
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yes, i thought that might have been the issue but amazon pay is enabled there

amber estuaryBOT
feral prism
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edgar_pi-amazonpay

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Did you enable it before the Subscription was created?

civic quest
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yes, has been on since last week

feral prism
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looking, our logs say "not enabled by merchant" for that specific request you shared at least so not sure yet

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ah you're using Sandboxes which is new and I think settings might not yet sync properly
Let me ask, will take a while

civic quest
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sure, thanks!

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sorry did not see the message about sandboxes

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we are moving to that but currently we are still using the old test mode

feral prism
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the request you gave me is in sandbox I think

civic quest
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hmm yes i think it is classified as sandbox but also legacy right?

feral prism
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possibly, sorry this is all brand new UI and you have it and I don't ๐Ÿ˜…

civic quest
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haha no worries, do you think i might have missed enablign this payment method anywhere else?

feral prism
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Likely but I have no idea where ๐Ÿ˜…

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Do you use ACSS or CashApp actively?

civic quest
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we have users using both but cashapp is more active

feral prism
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ack. I',m asking because I was hoping you could turn one off and confirm it was then off in Test mode but I guess that won't work ๐Ÿ˜…

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Okay can you try forcing AmazonPay in payment_settings[payment_method_types] to see if it just errors?

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if it errors I can hopefully find more logs as to what's going on

civic quest
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i tried that but im not sure if we can do that, we dont create the intent, we create the susbscription on the server and then extract the intent on the client

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turned off both and they no longer appear

feral prism
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yeah to be clear my ask was on the Subscription creation

civic quest
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oh, the old "turning it off and then back on" worked i believe

feral prism
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haha

civic quest
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getting the auth page now

feral prism
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that's why I wanted you to try. I feel like something happened to your account where AmazonPay was "on" but not "activated"

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that would explain why our logs kept saying "no it's not enabled" even though it should be impossible

civic quest
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yeah, you were right haha, thanks!

feral prism
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Sorry for the trouble but glad we got it working again

civic quest
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no worries! nice to know it happens to the big players as well haha

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thank you, have a great day ๐Ÿ‘ !