nicolas_refund-cashbalance | Stripe Developers | Page 1

wanton cargoBOT May 2, 2024, 4:19 PM

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pastel oxide May 2, 2024, 4:20 PM

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nicolas_refund-cashbalance

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👋 nice to see you again (even if it's always for a CashBalance related question 😂 )

patent crag May 2, 2024, 4:20 PM

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hahaha

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nice to see you again also!

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Let me know if I explain my concern correctly

pastel oxide May 2, 2024, 4:21 PM

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I don't think we support a "send to CashBalance immediately" unfortunately. I think we always expect you to pass an email so we tell the end customer to provide their bank details to get their funds.
Let me confirm with my team though

patent crag May 2, 2024, 4:22 PM

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That was what I thought since I didn't see any additional parameter in the refund endpoint. What makes a little noise to me it's that the customer had chosen cash balance as the payment method. So it makes sense to refund the money to the cash balance since the user uses that as the payment method. He would be able to apply that money in the future to another invocie

pastel oxide May 2, 2024, 4:24 PM

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Yeah we have https://docs.stripe.com/payments/customer-balance/refunding#refund-customer-balance-payment-customer-balance but it's Dashboard only. Not sure why honestly, but likely no one asked for that yet.
I can't think of a good way that isn't a hack but if it's a one-off maybe the Dashboard flow works for you?

patent crag May 2, 2024, 4:25 PM

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Yeap I was aware of that one. But the idea is to make it through a FE UI and us performing a request to Stripe API

pastel oxide May 2, 2024, 4:25 PM

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yep totally get it, that'd be a feature request for our support team unfortunately: https://support.stripe.com/contact
I'll track it internally too though

patent crag May 2, 2024, 4:26 PM

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Wait, in that doc you sent it's says "Refund a customer’s cash balance using the API"

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And in the example it's adding an origin parameter "customer_balance" which doesn't exists or appear in the StripeAPI doc related to create a refund

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That might work?

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"error": {
    "code": "parameter_unknown",
    "doc_url": "https://stripe.com/docs/error-codes/parameter-unknown",
    "message": "Received unknown parameters: customer, origin",
    "param": "customer",
    "request_log_url": "https://dashboard.stripe.com/test/logs/req_wnpsyro3lpy9bC?t=1714667832",
    "type": "invalid_request_error"
  }

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I think the documentation it's incorrect then 😦

pastel oxide May 2, 2024, 4:42 PM

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yeah I think that doc is wrong (it's a beta maybe?). Next step is to ask our support team

patent crag May 2, 2024, 4:45 PM

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Okay! So the conclusion it's it's not supported yet that feature. And the only way to achieve that it's through the Dashboard right?

pastel oxide May 2, 2024, 4:45 PM

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yes I confirmed with 2 people on my team!

patent crag May 2, 2024, 4:46 PM

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Okay! Cool! Thanks for the help!

#nicolas_refund-cashbalance