#charlie-fanbase_unexpected
harsh carbonBOT
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sick knotBOT
turbid idol
Hi! I know we've been making some changes so Klarna is filtered out when it wouldn't actually work(like the buyer country is not compatible for your merchant location) so it's probably that. Hard to say without a clear reproduction plus details of who exactly runs into the issue
floral flume
It seems to be completely random which is why it is throwing us. Creating the same checkout session multiple times results in different results. Is there any reason that would occur? Nothing to do with country as far as we can see.
turbid idol
well for example we might be slowly rolling this out over a percentage of visits
do you have some details I can look at like a cs_test_xxx ID that exhibits the issue?
@floral flume do you have an example ID for me?
floral flume
Sorry just seeing your reply. All of the examples are in production are we ok to share the ID's here?
turbid idol
it's save to post a cs_live_xxx ID yep
floral flume
Ok thanks, I'll get one now for you
floral flume
Sorry for delay, this checkout session the button should be appearing: https://checkout.stripe.com/c/pay/cs_live_a1WEwLOLAw8eCpWNdL65KVPSqQ0255pEwKICNxf56Ruo6zvvHNkdMsqFUK#fidkdWxOYHwnPyd1blppbHNgWkBjUTxwX1EyQlJEXzxNMGhpMXZEfU4yPScpJ3Zxd2x1YERmZmpwa3EnPydkZmZxWjRVMUl%2FSldSdUhBVV9gb20nKSdobGF2Jz9%2BJ2JwbGEnPyc2PTdjNDdkZChnMGAyKDExY2EoPGMxNig2ZjVhNzBkMzQ0Mzw0ZGE9NTUnKSdocGxhJz8nMTA9YGExZzwoZ2NnNigxNDUyKD1jNTMoN2dnPDE2NzNnMGQ8NjU9NDw3JykndmxhJz8nZGMwZDI2PGQoNTMyNigxMDAxKGRmZDUoMDBkYWZmPTUyMGdgYzMwY2AyJ3gpJ2dgcWR2Jz9eWCknaWR8anBxUXx1YCc%2FJ3Zsa2JpYFpscWBoJyknd2BjYHd3YHdKd2xibGsnPydtcXF1dj8qKmR1dStjZGtnZHZgZmlwZytmamgneCUl
ebon vortex
Hi! I'm taking over from my colleague. Please, give me a moment to catch up.
Do you have a Checkout Session ID where Klarna is displayed?
floral flume
Hey, sorry I thghout that was it in the URL above?
ebon vortex
I see that you're explicitly setting payment_method_types: ["card"], so it's expected that you don't see Klarna here. Why?
ebon vortex
No, I don't see it.
How are you sending the request exactly?
floral flume
Ok thanks, just checked the logs and can see what you are seeing. We are creating via the API. I'll raise it internally. Thanks for your help looking!
ebon vortex
Happy to help.