#jegan_webhooks
frozen roverBOT
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verbal pivotBOT
grizzled bramble
We can't help with the Magento connector here I'm afraid. You need to speak with support
frozen roverBOT
We wish we could help, but you need to talk to Stripe support
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raw slate
Installed Stripe Payment in Magento 2. for the few days Stripe orders are not being processed as they should. all orders are seems to be pending even after successful payment.
Pending webhook response
A webhook that is subscribed to the event hasn't successfully responded yet
In Magento log stripe_payments_webhooks.log
#1 Timestamp outside the tolerance zone [] []
[2024-05-02 07:16:11] webhooks.INFO: 400 Webhook origin check failed. [] []
[2024-05-02 07:20:09] webhooks.INFO: Received stripe_payments_webhook_checkout_session_expired (evt_1PAVvLDEqCVgNcLiUd5FrjzD) [] []
[2024-05-02 07:20:09
Related Event ID(s)
evt_1PBsY2DEqCVgNcLi7Zi4tMKp
What have you already attempted?
Checked the serverside PHP Time zone
Checked the stripe_webhooks table credential (all are seems to be fine)
grizzled bramble
As stated, please speak to support via the buttons above. We cannot help with Magento issues here
raw slate
ok thank you
actually this not a magento issue. We have installed Stripe Official extension only and integrated 🙂
grizzled bramble
Yes, but we here cannot support the Magento Stripe plugin. Our team at support.stripe.com can help with any issues with the plugin