#dev24444444444_unexpected
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woeful scroll
What is the exact error message that you see?
feral lance
checking
"An error occurred while processing your payment. Try again in a little bit or try a different payment method"
woeful scroll
Do you have the PaymentIntent ID that you tested with?
feral lance
I do not currently have it available. Do you know if using more than 3 unique accounts on a particular tap to pay device in a rolling window can cause an issue in collectPaymentMethod? I do see it is documented that it can cause connection issues
woeful scroll
Hmm I'm not sure what the exact limitations are but yeah I do think this could lead to issues.
Did you see any sort of disconnect error?
feral lance
On a couple accounts, we ran into the following: https://github.com/stripe/stripe-terminal-ios/issues/299
Other accounts can connect and get all the way to the collectPayment stage, but then throw the error mentioned
woeful scroll
Ah yeah okay that does specify 3 in a 24 hour window
But that should lead to a different error really
Not a 1920
feral lance
Ok, yeah that is where we are confused. The accounts that fail at connection make sense
woeful scroll
1920 indicates a missing required parameter...
feral lance
9020 is the error
woeful scroll
Oh oh
feral lance
not 1920
woeful scroll
Gotcha my bad
Hmm would be really helpful to have the associated PaymentIntent
So I could look at that and the logs
That would be the next step here really
Generally a 9020 indicates an underlying API error
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