#swe_api
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worldly sail
Can you provide more details about the behavior you're seeing?
north hedge
I am not getting data array inside charges key in payment intent response.
{
"id": "xxx",
"object": "payment_intent",
"amount": 100,
"amount_capturable": 0,
"amount_details": {"tip": {}},
"amount_received": 0,
"amount_subtotal": 100,
"application": null,
"application_fee_amount": null,
"automatic_payment_methods": null,
"canceled_at": 123,
"cancellation_reason": null,
"capture_method": "manual",
"charges": {
"object": "list",
"data": [{
"id": "xxx",
"object": "charge",
"amount": 100,
"amount_captured": 0,
"amount_refunded": 100,
"application": null,
"application_fee": null,
"application_fee_amount": null,
"balance_transaction": null,
"billing_details": {
"address": {
...}
The above response is expected in payment intent cancellation API. But, intermittently, we are not getting data inside charges.
This issue is happening for the past 2 hours only.
worldly sail
Can you share the PaymentIntent IDs for the ones where you're not seeing charges>?
north hedge
Payment intent - pi_3PBLK5B9RHKhUbMK0PdieLpQ
worldly sail
Just to be on the same page, are you not seeing this data in a webhook event or when you make an API call?
If so, which event/API exactly?
north hedge
We are making /payment_intents/*/cancel call and expecting the response with charges.data[0]. But, charges.data doesn't have any data intermittently.
worldly sail
thanks, I'm checking with a colleague
It seems like a bug on our end, investigating..
north hedge
Will wait here for your response. May we know if this was because of some recent change at Stripe end?
Also, is the bug restricted only to sandbox or might affect live merchants as well?
worldly sail
It only affects test mode. We've rolled the change back, can you run a quick test and see if you're seeing charges now when you cancel a PaymentIntent?
north hedge
Yes, we are seeing success now. Thank you so much for the quick resolution.
worldly sail
NP! 🙂 Happy to help