#battbot_api
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I believe the Stripe account needs to be in the US for this
so currently we have canadian account, so this won't work?
even if for the terminal Location object we create the address based in the US?
Yeah as far as I know, no. I haven't tried it myself though.
Have you tested the flow already?
no, we are investigating this API right now as we are looking to support something like this for our US stores
we are trying to decide between this vs the Incremental Authorization feature that you have
Gotcha. I can try to test it once I get a chance but it may take a while. If you have a test connect account set up already, I'd recommend just giving it a try to confirm 100%
What sort of connected accounts are you working with?
we have a platform account, and we have many connect accounts that we setup for our merchants
but the payments come into our platform account directly for payment terminal
And you create a transfer to the connected accounts afterwards?
we do not use direct charge or transfer or anything like that for the payment terminal payments
I'm not sure I follow. How are these merchants getting paid then?
Just trying to make sure I am on the same page! Do you have an example payment you've processed recently?
yes. give me a minute
pi_3PB5R6J93KfFVesb14FOUxRD
This is an example of one of our US-based merchants that uses the payment terminal
Our account is canadian-based though
Gotcha. You're most likely doing separate charges and transfers flow. Let me see if I can test this
we don't do transfer to their connect account
i payout to them outside the stripe system
Yeah makes sense.
any updates?
Working with multiple users so it might take a while, sorry
no problem. I might alt-tab out, please don't close the thread if i don't respond right away
Looks like I'm getting overcapture_supported back as true
https://docs.stripe.com/terminal/features/collecting-tips/on-receipt#:~:text=You can verify
with a US custom connected account on Candian platform
So seems like it could work however I don't have a supported MCC on my test account so I can't fully test it
I'd recommend talking to our support team about this as they should be able to confirm 100% if this is supported or not
https://support.stripe.com/?contact=true
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
you tried with a payment terminal payment? not an online payment?
Yup card_present payment method type
ok i'll reach out to them. thank you for the help