femina-agravat_express-onboarding | Stripe Developers | Page 1

dense krakenBOT Apr 30, 2024, 9:20 AM

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warm duneBOT Apr 30, 2024, 9:20 AM

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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

femina-agravat_code, 4 days ago, 88 messages

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harsh cove Apr 30, 2024, 9:22 AM

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Are you onboarding the account via an Account Link after you create it? Simply creating the account isn't enough – needs to be verified before it can accept payments: https://docs.stripe.com/connect/express-accounts#create-link

Using Connect with Express accounts

Express accounts enable your platform to manage payout schedules, customize the flow of funds, and control branding. Stripe will handle onboarding, account management, and identity verification for your platform.

blazing ridge Apr 30, 2024, 9:24 AM

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Right now i am working on Test Mode

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My Platform account is verfied.

harsh cove Apr 30, 2024, 9:24 AM

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Sure, but accounts still need to be onboarded in test mode. You can use the data here from simulate the scenario you need: https://docs.stripe.com/connect/testing

Testing Stripe Connect

Before going live, test your Connect integration for account creation, identity verification, and payouts.

blazing ridge Apr 30, 2024, 9:24 AM

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dense krakenBOT Apr 30, 2024, 9:24 AM

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femina-agravat_express-onboarding

blazing ridge Apr 30, 2024, 9:26 AM

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Yes Account is onboarded in test mode.

harsh cove Apr 30, 2024, 9:26 AM

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What's the acct_xxx ID?

blazing ridge Apr 30, 2024, 9:26 AM

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I am trying to pay invoice generated by Connected account but it is giving me an error

blazing ridge Apr 30, 2024, 9:27 AM

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harsh cove What's the `acct_xxx` ID?

acct_1PB9eHQOMzTtXXU9

harsh cove Apr 30, 2024, 9:30 AM

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Looking

blazing ridge Apr 30, 2024, 9:30 AM

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ok

harsh cove Apr 30, 2024, 9:32 AM

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blazing ridge

What's the in_xxx for this invoice?

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Looks like cards payments aren't enabled on the account anyway, the capability was unrequested at some point

blazing ridge Apr 30, 2024, 9:35 AM

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how to enable it?

harsh cove Apr 30, 2024, 9:36 AM

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My recommendation would be to omit the capabilities parameter from your API payload when creating accounts – it's redundant

blazing ridge Apr 30, 2024, 9:36 AM

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Ok

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But still it was giving the same error

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you can check this account acct_1PB8sCQQcHHPyNaP

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I have tried to enabled it from setttings of this account and it gave me error "restricted"

harsh cove Apr 30, 2024, 9:38 AM

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My guess is you're not using the correct verification data from our test page (that I linked), so it's triggering a manual verification review

blazing ridge Apr 30, 2024, 9:39 AM

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Should I create a new account from website and then can you review it?

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I will share a screenshot of every steps of account creation here

harsh cove Apr 30, 2024, 9:41 AM

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Which data are you using? Because I can see that we were missing verification ID from onboarding: https://docs.stripe.com/connect/testing#identity-verification

Testing Stripe Connect

Before going live, test your Connect integration for account creation, identity verification, and payouts.

blazing ridge Apr 30, 2024, 9:47 AM

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Ok , I am using stripe onboarding form

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Let me again create an user and use this data

harsh cove Apr 30, 2024, 9:47 AM

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Yep, you still need to use the exact values on that page in order to correctly get the account in a verified state

blazing ridge Apr 30, 2024, 9:48 AM

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ok

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i can use my phone number , right ?

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as it requires code to verify

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harsh cove Apr 30, 2024, 9:49 AM

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Doesn't matter really, you can just use the 000000 to verify. We don't actually send a SMS

blazing ridge Apr 30, 2024, 9:51 AM

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No I actually receive a code on my phone

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and If i enter any number it says invalid code

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harsh cove Apr 30, 2024, 9:53 AM

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OK, maybe I misremembered

blazing ridge Apr 30, 2024, 9:54 AM

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And why website url is mandatory for Individual because every individual may not have website url (business url)

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can we mention our platform website url for each account ?

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What should be Last 4 digits of Social Security number ?

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harsh cove Apr 30, 2024, 10:01 AM

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blazing ridge And why website url is mandatory for Individual because every individual may not...

Yes, afraid so

harsh cove Apr 30, 2024, 10:02 AM

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blazing ridge

https://docs.stripe.com/connect/testing#test-personal-id-numbers

Testing Stripe Connect

Before going live, test your Connect integration for account creation, identity verification, and payouts.

blazing ridge Apr 30, 2024, 10:02 AM

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I tried to add 0000 as that document link says

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but it gave me information required

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New account created . Let me give you account_id

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acct_1PBDIL4K5tLPat2M

harsh cove Apr 30, 2024, 10:07 AM

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You probably used the wrong address:

Use these addresses for line1 to trigger certain verification conditions. You must pass in legitimate values for the city, state, and postal_code arguments.
https://docs.stripe.com/connect/testing#test-verification-addresses

Testing Stripe Connect

Before going live, test your Connect integration for account creation, identity verification, and payouts.

blazing ridge Apr 30, 2024, 10:07 AM

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Yeahhh Now i am able to pay the invoice

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How much we as platform will get the fee ?

harsh cove Apr 30, 2024, 10:11 AM

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I don't understand the question

blazing ridge Apr 30, 2024, 10:11 AM

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Stripe is getting $29.30 from $1000 of transaction.
Seller is getting $970.70

We are the platform SSRNJ Connect. We didn't got the money

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We didn't got any fee

harsh cove Apr 30, 2024, 10:12 AM

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Did you stipulate a fee when you created the invoice?

blazing ridge Apr 30, 2024, 10:12 AM

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No. What that means

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There isn't any option to stipulate a fee

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This says
https://docs.stripe.com/connect/direct-charges?platform=web&ui=stripe-hosted#flow-of-funds-with-fees

Create direct charges

Create charges directly on the connected account and collect fees.

harsh cove Apr 30, 2024, 10:15 AM

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Yeah because you're creating the invoice on the Dashboard of the connected account. You need to be sing the API: https://docs.stripe.com/connect/invoices

Create invoices with Connect

With Connect, you can create invoices for connected accounts, optionally taking fees in the process.

blazing ridge Apr 30, 2024, 10:16 AM

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DO I have to create Invoice using API ?

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If owner(seller) create an invoice from Stripe Dashboard then ? How we will get the platform fee (application fee) ?

harsh cove Apr 30, 2024, 10:17 AM

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Yes if you want to collect an application fee as the platform

harsh cove Apr 30, 2024, 10:17 AM

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blazing ridge If owner(seller) create an invoice from Stripe Dashboard then ? How we will get ...

You can't – it doesn't work like that

blazing ridge Apr 30, 2024, 10:18 AM

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Then how to disable the option for them to create payment from stripe dashboard ?

harsh cove Apr 30, 2024, 10:18 AM

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Well they're Express accounts so they don't have full Dashboard access like you seem to think they do

blazing ridge Apr 30, 2024, 10:19 AM

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Then What they can see in express account ?How can i share them a link so that they can see the payments they have ? And their dashaboard?

harsh cove Apr 30, 2024, 10:20 AM

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https://docs.stripe.com/connect/express-dashboard

Express Dashboard

Learn about the features of the Express Dashboard.

blazing ridge Apr 30, 2024, 10:21 AM

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Ok

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Thank you . It was nice talking to you.
You helped me. Thank you very much.
Now i can explore more about express dashboard and will try that.
Thank you once again .

harsh cove Apr 30, 2024, 10:25 AM

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No problem, glad I could help!

blazing ridge Apr 30, 2024, 10:26 AM

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I wish , you will be there always to help me. Some others don't understand my question .

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Thank you

warm duneBOT Apr 30, 2024, 10:26 AM

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blazing ridge Apr 30, 2024, 10:34 AM

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Hey @random swallow You can close this thread. I am trying the solution shared by Ynnoj.

#femina-agravat_express-onboarding