#brokenbool_unexpected

1 messages ¡ Page 1 of 1 (latest)

vocal cobaltBOT
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wanton crystal
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Our account : acct_1Hr7eeDoHwm6Pk9q

formal nexus
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Can you send a screenshot specifically of what you're looking at and how it's different from what you expect?

wanton crystal
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Sure.

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this is today (April 29)

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going to "view more" now :

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shows 502. (also what we have in database)

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we upgraded during the day, and so I checked later, and the number in the overview (1st screenshot) is exactly doubled since then

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now that it's past midnight here, (April 30), here is what the overview shows :

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and here is the view more

formal nexus
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Gotcha, okay. It sounds like this is a bug that's specific to the dashboard overview graphs. Can you reach out to support and ask them to file a bug report with the product team in this case? As long as the data elsewhere in the Dashboard matches what you're seeing in your database, then there isn't a lot for us to debug here on our end.

https://support.stripe.com/contact/email

wanton crystal
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yup, already sent a ticket. I wanted to make sure this is not a known bug here

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Kind of stressful since we did this update today

formal nexus
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Sorry to hear that. Yeah, I wish we had more levers/knowledge of Dashboard functionality so we could assist, but Support is going to have to take it from here.